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# IT Specialist

- **Company:** Omniscius Consulting
- **Location:** Fort Meade, MD, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Collaborative Software, Cyber Security, Information Systems, System Configuration, Information Technology Operations, Networking Basics, Network Administration, Computer Network Operations, Information Technology, Cisco
- **Published:** June 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fffbb8fa89ef115c

## About the Role

Do you have experience in Video distribution?, Do you have a High school diploma or GED?, * Minimum five (5) years of experience supporting information technology operations, communications systems, operations centers, network operations centers (NOC), security operations centers (SOC), help desk operations, or similar technical environments., * Experience establishing, scheduling, operating, and troubleshooting Video Teleconference (VTC) systems, including Microsoft Teams, Cisco, Zoom, Polycom, or similar collaboration platforms.

 * Experience providing technical support during routine operations and emergency response activities while maintaining situational awareness of operational environments.
 * Experience performing voice, video, and communications support functions within an operations center or mission support environment.
 * Experience configuring, operating, and maintaining voice and video conferencing systems, message routing capabilities, and communications equipment.
 * Experience maintaining and supporting display systems, knowledge walls, dashboards, video distribution systems, and associated technologies.
 * Experience scheduling, coordinating, and facilitating VTC and teleconference events for leadership, operational teams, and external stakeholders.
 * Experience monitoring system health and determining operational status, including identifying outages, degradations, and service interruptions.
 * Experience performing basic troubleshooting and coordinating escalation of hardware, software, network, and communications issues.
 * Experience initiating outage notifications, submitting trouble tickets, documenting incidents, and following established SOPs and operational procedures.
 * Experience supporting a 24x7 operational environment and responding to emergency or after-hours requirements.
 * Active TS/SCI clearance, * Experience supporting Federal Government, DoD, Intelligence Community, or other mission-critical operations environments.
 * Familiarity with ITIL processes, incident management, and service desk operations.
 * Knowledge of networking fundamentals, telecommunications systems, and audio/visual technologies.
 * CompTIA A+, Network+, Security+, or other relevant technical certifications.
 * Strong communication, customer service, organizational, and problem-solving skills.

Education

 * High School Diploma or equivalent.
 * Associate's degree or bachelor's degree in information technology, Information Systems, Computer Science, Network Administration, Telecommunications, or a related field is preferred.



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