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# Learning Experience Leader - Technical Support (New Braunfels TX - Onsite)

- **Company:** TaskUs
- **Location:** Canyon Lake, TX, United States
- **Experience:** Expert
- **Salary:** $54,000 - $82,000
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Gsuite, Video Streaming
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/learning-experience-leader-technical-support-new-braunfels-tx-onsite-new-braunfels-tx--a4179f25-ec6d-44c1-aaa6-977fcd460a0f

## About the Role

Technical Support, Social Media, Food Delivery, Streaming Technology, Cloud Computing, eCommerce, Customer Experience, Outsourcing, Gaming, Customer Support/Service, * Must be 18 years of age or older

 * High School Diploma or GED required.
 * Proficient in Microsoft and Google applications
 * A problem solver and critical thinker
 * Follow well-defined methods, procedures, reports, forms, and competent aspects of the job
 * Can present and facilitate a class discussion
 * Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience
 * With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
 * Has excellent oral and written communication skills
 * Can work in a flexible schedule including weekends, holidays, and longer hours
 * Preferred to have technical savviness

Nice to Have:
*

 * At least 1 to 2 years of working experience in a related field (training or teaching experience)
 * Has strong leadership skills, with proficiency in handling groups

## Description

Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader, you will:
*

 * Set the standards and expectations through your conduct, work ethic, integrity, and character;
 * Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
 * Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
 * Accomplish projects and motivate trainees through effective training;
 * Continuously improve training programs and other learning opportunities across the organization;
 * Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
 * Act as the content expert, and maintain relevant training documents and training materials for training conducted;
 * Develop and create effective induction programs;
 * Monitor and review trainees' progress through questionnaires and discuss with their managers;
 * Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
 * Research and present new technologies and methodologies in workplace learning; and
 * Ensure that all trainees adhere to the company's Code of Conduct.
 * The Learning Experience Leader will support learning and development.