> Markdown version of [/jobs/ext/464768-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/464768-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** IPAP, LLC
- **Location:** Appleton, WI, United States
- **Salary:** $43,680.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Software Documentation, Linux, VMware ESX Servers, System Programming, Software Troubleshooting, Information Technology, User Accounts
- **Published:** June 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ebceb0ae190dc4b5

## About the Role

Do you have experience in macOS support?, Do you have a Associate's degree?, * Experience in IT support

 * Associate degree in a computer-related field (preferred)
 * Outstanding customer service and communication skills
 * Working knowledge of computer systems, hardware, software, networking, and security
 * Strong troubleshooting ability
 * Ability to manage and prioritize multiple tasks
 * Experience with Windows, Linux, MacOS, and VMware ESXi
 * Ability to adapt to new technologies quickly
 * Strong interpersonal skills for working with internal teams and external partners

## Description

IT Support Specialists at IPAP thrive in a fast-paced environment, managing multiple tasks while delivering excellent service. This role focuses on user support, network maintenance, and assisting with IT projects.

Major Responsibilities

Provide IT support for in-office and remote staff; monitor the IT ticket queue and ensure timely responses; escalate complex issues; set up user accounts and workstations; support in-house system programming; maintain system documentation; assist the Systems Administrator with IT projects; and create queries to support troubleshooting.


## Related Videos

- [Apple Vision Pro: Proven Development Methods Meet the Latest Technology](https://www.wearedevelopers.com/videos/1190-apple-vision-pro-proven-development-methods-meet-the-latest-technology)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)