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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Vice President, Transformation Services - **Company:** Med-Metrix LLC - **Location:** Morris County, NJ, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Client Access Licensing, Cyber Security, Multi-Factor Authentication, Microsoft Office, Performance Tuning, Peripherals, Electronic Medical Records, Backend - **Published:** November 9, 2026 - **Apply:** https://www.careerbuilder.com/job-details/vice-president-transformation-services-parsippany-troy-hills-township-nj--293ba6b4-94de-4427-a310-aeca5c143f25 ## About the Role Operational Strategy, Performance Tuning/Optimization, Operational Improvement, Customer Support/Service, Documentation, Reporting Skills, Resolve Customer Issues, Financial Trend Analysis, Progress Reports, Trend Analysis, * Bachelors degree in Business Administration, Healthcare Administration, Finance, or a related field preferred * 10+ experience in a leadership role within revenue cycle services, preferably in a healthcare hospital-based healthcare setting * Strong understanding of revenue cycle management principles and practices, with a demonstrated ability to deliver high-quality services to clients * Possess knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle and backend revenue cycle operations * Excellent leadership skills, including the ability to motivate, mentor, and develop a high-performing team * Proficiency in revenue cycle management systems, electronic health records (EHR), and client management tools * Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively * Proficiency in Microsoft Office Suite * Strong interpersonal skills, ability to communicate well at all levels of the organization * Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses * High level of integrity and dependability with a strong sense of urgency and results oriented * Excellent written and verbal communication skills required Working Conditions * Occasional travel and flexibility to work outside of normal business hours as needed * Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes * Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear * Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress * Work Environment: The noise level in the work environment is usually minimal ## Description The Vice President, Transformation Services will be responsible for leading and implementing initiatives that enhance revenue cycle performance, optimize operational efficiency, and improve financial outcomes., * Lead and drive revenue cycle transformation initiatives to maximize efficiency and effectiveness of full end-to-end revenue cycle operations and services for clients * Provide strategic guidance and support to external and internal stakeholders on revenue cycle optimization initiatives and activities * Prepare comprehensive reports, presentations and documentation as required to monitor, evaluate and communicate the effectiveness of revenue cycle initiatives * Act as a subject matter expert on revenue cycle practices and operations, addressing inquiries from clients and team members * Responsible for tightly monitoring analytics to report progress on any detected trends in payments, denials and procedural problems to the client and developing recommendations regarding the execution of corrective actions * Stay abreast of healthcare industry trends, regulations, and managed care contracts, and provide recommendations to clients regarding payment trends, denials, and process improvements * Maintain a positive and professional demeanor with clients and team members * Always maintain confidentiality of sensitive clients and Med-Metrix proprietary information * Ensure compliance with organizational and departmental policies and procedures * Analyze and resolve complex problems efficiently, ensuring timely and accurate resolutions * Establish realistic and measurable goals and priorities aligned with organizational objectives * Effectively communicate with various stakeholders, including patients, colleagues, insurance companies, hospital staff, and clients * Demonstrate familiarity with insurance company practices pertaining to reimbursement processes * Collaborate with the Business Development team during the sales process, providing revenue cycle expertise and support * Oversee the timely disablement of remote client access for terminated or transferred employees, when applicable * Other duties as assigned * Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards * Understand and comply with Information Security and HIPAA policies and procedures at all times * Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties