> Markdown version of [/jobs/ext/4648994-servicenow-developer-181943](https://www.wearedevelopers.com/jobs/ext/4648994-servicenow-developer-181943). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow Developer 181943 - **Company:** CTI, Inc. - **Location:** Westlake, OH, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Agile Methodology, JIRA, Business Process Modeling, Cascading Style Sheets (CSS), Information Systems, Design of User Interfaces, Human-Computer Interaction, Systems Analysis, Scrum Methodology, ServiceNow Application Engine, Simple Object Access Protocol (SOAP), Scripting, Client Side Scripting, AngularJS, Information Technology, Restful APIs, Servicenow - **Published:** November 9, 2026 - **Apply:** https://www.careerbuilder.com/job-details/servicenow-developer-181943-westlake-oh--3abb7fd5-ccbb-4b17-b719-692710960f81 ## About the Role ServiceNow, ServiceNow, JavaScript, User Interface/Experience (UI/UX), Scripting (Scripting Languages), Sprint Planning, Standup Meetings, Agile Programming Methodologies, Backlog Prioritization, REST (Representational State Transfer), * Bachelor's degree in Computer Science, Information Systems, or a related field. * 5+ years of hands-on ServiceNow development experience. * Proven understanding of ServiceNow architecture and development best practices. * Experience with HRSD ServiceNow module is a bonus. * Experience with technologies: JavaScript, REST, HTML, CSS, Jira, Angular. * Familiarity with systems analysis, business process modeling, and requirements gathering. * Good to have ServiceNow Certifications., * Problem-solving mindset and a passion for building scalable solutions. * Strong communication skills - both technical and non-technical. * Ability to work independently and within a team environment. * Agile/Scrum project methodology familiarity. ## Description * Design, develop, and customize ServiceNow applications and modules using JavaScript, Glide, Flow Designer, and other platform tools. * Develop and maintain ServiceNow forms, workflows, client scripts, business rules, UI policies, and integrations. * Participate in Agile development cycles including sprint planning, backlog grooming, and daily stand-ups. * Build and maintain REST and SOAP integrations between ServiceNow and external systems. * Ensure code and solutions follow ServiceNow best practices, including upgrade and scalability considerations. * Collaborate with QA for testing and deployment in lower environments before production rollout. Secondary Responsibilities - Systems Analysis (20%) * Work with business stakeholders to capture and document functional and technical requirements. * Analyze and evaluate existing systems and processes to recommend improvements or automation using ServiceNow. * Translate business requirements into actionable stories and technical specifications. * Assist in user training, documentation, and support for deployed features and improvements. * Support release planning and coordination across teams as needed.