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# Technical Sales Support III - Solutions Sales Engineer

- **Company:** BURKERT LLC
- **Location:** Huntersville, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** 3d Models, Computer-Aided Design, Microsoft Windows, Microsoft Office, SAP (Applications), Systems Integration
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/technical-sales-support-iii-solutions-sales-engineer-huntersville-nc--702c6cfd-cb7f-4f53-aeb7-458b7ae4b016

## About the Role

* 7+ years of customer service or inside experiencepreferably in a manufacturing environment

 * Batchelordegree in Engineering or equivalent experience preferred

 * Proficient in Windows and Microsoft Office

 * Proficientin SAP

 * Proficient in CAD or other 3D model system

 * Must have a deep understanding of Process Flow and System Integrations

 * Up to50% Travel to trade shows, customers, distributors

Skills:

 * Strong customer focus and attention to detail

 * Organized

 * Self sufficient

 * Strategic and independent thinker

 * Day-to-day work activities are prioritized appropriately within work routines

 * Excellent oral, written, presentationand communication skills

 * Strategic communicator

 * Fullunderstanding of process and automation

 * Knowledge of P&I

 * Able to work closely within a team and contribute individually

 * Ability to preform fine hand manipulation, such as keyboarding

 * Ability to follow safety and process procedures

 * Ability to sit preforming computer and telephone work for up to 8 hours per day

 * Ability to stand/walk/bend/lift up to (50) fifty pounds for up to 5 hours per day

## Description

* Serve as theinitialtechnical resource for internal sales teams, distributors, and end users

 * Manage incoming technical support calls,that have beenescalated fromTechnical Sales SupportI and II.

 * Specify product fit for use.

 * Review new applications and utilize independent judgment to determine the proper equipment to be sold to a customer; crossover competitor's products to Burkert

 * Request product variations or forward on to Engineering for customization of products

 * Create combinations such as Burkert standard accessories plus sensors, control SOV plus controller, or process valve plus accessory to sell to a customer as an assembly

 * Request part numbers, assembly procedures and standards per ID number from Engineering

 * Define parts for one-time orders to satisfy immediate/important customer demands from the existing US Portfolio

 * Troubleshoot equipment problems and installations generally on the phone with customers

 * Training others on product specifications- Distributors, Customers, and Burkert employees

 * Preform discovery calls and go onsite to customers' locations with the ASM to capture and provide insight to technical constraints and needs.

 * Review, createand analyze CAD drawings

 * Assist with the overseeing of Technical Sales Support I and II.

 * Build and deliver technical presentations, documents and demonstrations.

 * Provide post sales customer support on customers site as needed.

 * Project management duties with the ASM and Systemhaus.

 * Other dutiesasassigned andrequired

*This job description indicates the general nature and level of work expected. It is not designed to cover and contain a comprehensive listing of activities, duties or responsibilities required by the employee. Employee may be asked to perform other duties as required.*