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# LAN Technician I, Day Shift, Information Technology

- **Company:** Shady Grove Adventist Hospital
- **Location:** North Wales, MD, United States
- **Salary:** $53,317 - $74,644
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Information Systems, Identity and Access Management, Local Area Networks, Networking Basics, Computer Equipment, Information Technology, Hardware Infrastructure
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/lan-technician-i-day-shift-information-technology-gaithersburg-md--36a939e7-6d71-47ea-bbbb-be5881e8adee

## About the Role

Information Technology & Information Systems, Local Area Network (LAN), Healthcare, Local Area Network (LAN), On Site Support, Incident Management, Operational Support, Computer Hardware, Computer Workstations, Identify Issues, * Bachelor's degree in the field of computer science or information technology is preferred

 * A+ Certification or similar certification required or within 6 months of employment
 * ITILv3 Foundations is preferred

## Description

* Provide a single point of contact for on-site support operations and in-person support for request fulfillment, incident management and access management related process workflows.
 * Install, diagnose, repair, maintain and upgrade all computer hardware and equipment to ensure optimal workstation performance.
 * Serve as tier II escalation support from the service desk
 * Assist with smart hands support and light troubleshooting of basic network and server hardware.
 * Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.