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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & Business Systems Specialist - **Company:** 2020 Search Partners - **Location:** Pittsburgh, PA, United States - **Salary:** $70,000 - $80,000 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Excel, Data Analysis, Business Software, Business Systems, Netsuite, Networking Basics, Oracle (Applications), Information Technology Outsourcing, Computer Equipment, Information Technology, Gsuite, User Accounts - **Published:** November 9, 2026 - **Apply:** https://www.careerjet.com/job/usdd03ae5e650ff7b8a050853dad2285d7/eaa ## About the Role This is an excellent opportunity for someone who enjoys wearing multiple hats and possesses a combination of IT troubleshooting skills, ERP knowledge, and an understanding of financial and accounting processes. The ideal candidate will have some familiarity with Oracle NetSuite or a comparable ERP system, experience supporting Google Workspace, and the ability to collaborate with company leadership on financial reporting, tax-related information, data queries, and business systems improvements. This individual will serve as an internal technology resource, working alongside external IT managed services providers and NetSuite consultants while gradually developing greater ownership of the company's systems., * Experience supporting ERP systems, business applications, IT systems, or a combination of these functions. * Some familiarity with Oracle NetSuite or comparable ERP software. * Strong analytical, troubleshooting, and problem-solving abilities. * Experience working with financial data, reporting, or business information systems. * Proficiency with Microsoft Excel and the ability to manipulate and analyze data. * Familiarity with Google Workspace, particularly Gmail and related business applications. * Basic understanding of computer hardware, software, and networking. * Ability to work independently, prioritize responsibilities, and communicate effectively with employees and leadership. * Willingness to learn new technologies and develop additional NetSuite expertise. Preferred * Hands-on Oracle NetSuite experience, particularly saved searches, reporting, or basic administration. * Experience with Oracle products or other ERP systems. * Familiarity with accounting processes, tax-related reporting, or financial systems. * Experience developing data queries, reports, or dashboards. * Experience supporting Google Workspace administration. * Hardware troubleshooting and basic networking experience. * Background working in a manufacturing, distribution, or industrial organization., Our client is looking for a resourceful, adaptable professional with broad technical abilities and an understanding of how business systems support financial and operational activities. This individual may currently work as a Business Systems Analyst, ERP Support Specialist, IT Systems Analyst, Financial Systems Analyst, or Application Support Analyst. The successful candidate should be comfortable moving between troubleshooting employee technology issues, extracting information from NetSuite, assisting with financial reporting, and collaborating with external technical consultants. Extensive NetSuite administration experience is not required. Our client values strong technical aptitude, analytical thinking, problem-solving abilities, and a willingness to learn and grow into the position. Compensation & Benefits ## Description Our client is seeking a versatile, analytical, and technically capable IT & Business Systems Specialist to support its internal technology infrastructure, ERP platform, and financial business systems., ERP & Business Systems Support * Provide day-to-day support for the company's Oracle NetSuite ERP system. * Assist with NetSuite administration, saved searches, queries, reporting, and dashboards. * Work closely with an external NetSuite consultant to learn system functionality, configurations, and best practices. * Troubleshoot ERP-related issues and assist employees with system questions. * Support system improvements, reporting enhancements, and process automation. * Assist with user access, permissions, and basic system administration. Financial Systems & Reporting * Collaborate with company leadership on financial reporting, accounting-related processes, and tax-related data requirements. * Assist with gathering, organizing, and analyzing financial information from NetSuite and other business systems. * Develop queries and reports to support financial analysis, tax reporting, and operational decision-making. * Work with accounting and finance personnel to improve data accuracy and reporting efficiency. * Support the preparation and retrieval of financial information needed for internal reporting and tax-related activities. * Identify opportunities to improve financial reporting processes through technology. IT Support & Technology Troubleshooting * Serve as an internal point of contact for employees experiencing technology-related issues. * Support Google Workspace, including Gmail, user accounts, access, and general application troubleshooting. * Troubleshoot hardware, software, connectivity, and basic networking issues. * Provide Level 1 on-site support for computers, printers, servers, and network-related issues. * Coordinate with the company's external managed IT services provider when more advanced technical assistance is required. * Assist with technology setup, user onboarding, and basic equipment maintenance. * Maintain documentation of recurring technical issues and solutions.