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# Child Support Enforcement Technician II

- **Company:** City and County of Denver
- **Location:** Denver, CO, United States
- **Experience:** Experienced
- **Salary:** $49,691 - $57,200
- **Contract:** Permanent contract
- **Skills:** Cascading Style Sheets (CSS), Microsoft Office, Network Programming, Adobe
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/child-support-enforcement-technician-ii-denver-co--03e0211b-0aa0-45f6-ba0b-5ea585baffef

## About the Role

Child Support, Retirement Plan, Risk, Customer Support/Service, Service Delivery, Network Programming, Child Support, CSS (Cascading Style Sheet), Childcare, SNAP, * Experience working with interstate child support cases.

 * A passion for public service and improving the lives of families through strong critical thinking skills, accuracy, and attention to detail.
 * Experience with managing multiple high priority tasks in a fast-paced work environment.
 * Exhibits agility in an evolving work environment.
 * Experience engaging customers from diverse backgrounds with a solution-oriented approach through phone, email, and face-to-face contact.
 * Experience with ACSES, CBMS, Adobe and Microsoft suite is a plus.
 * Valid Driver's License preferred., * Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
 * Experience Requirement: Four (4) years of experience performing child support initiation, enforcement, collections, investigations, case management or a related field
 * Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements

## Description

Specifically, as a Child Support Enforcement Technician II you will:

 * Completes the early intervention process by interviewing customers as well as researching and gathering any remaining relevant information and all necessary case documentation to provide ongoing child support case management services.
 * Effectively manage both automated (system-selected) and manual enforcement remedies to ensure appropriate application (and/or suppression) based upon unique case and individual situations and further utilize critical thinking to determine whether any resources are available to assist families with breaking down barriers to compliance with court-ordered support obligations and financial stability in general.
 * Determines and employs appropriate automated or manual enforcement remedies including but not limited to: income assignments, deductions for health insurance, liens on bank accounts, tax refund intercepts, lottery intercepts, suspension of licenses, reporting to credit bureaus, contempt citations, judgments and interstate cases.
 * Utilize various systems and processes to locate information regarding the parties to support the enforcement of the child support orders.
 * Meets with and communicates with clients regarding explanation of child support enforcement services, processes and requirements as well as coordinates stipulations and settlements.
 * Assess, plan, monitors and evaluates cases to improve outcomes for assigned child support cases.
 * Prepares cases for court hearings by organizing case files to include relevant documents for legal proceedings as well as prepare legal documents for individual cases as required.
 * Performs other related duties as assigned.

What You'll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.