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# Desktop Support Technician

- **Company:** GTN LLC
- **Location:** Doral, FL, United States
- **Contract:** Permanent contract
- **Skills:** Imaging Technology, Networking Hardware, Commercial Software, Servicenow
- **Published:** November 9, 2026
- **Apply:** https://www.thejobnetwork.com/job/236bedc7-8d84-47ea-b6bf-f7d46bdc99f7/desktop-support-technician

## About the Role

* Be highly adaptable and a self-starter.

## Description

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 * Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc.
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 * Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software.
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 * Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets.
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 * Imaging devices, including desktops, laptops, and other devices as needed.
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 * Install, configure, troubleshoot infrastructure - server/network devices.
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 * Handle IT shipping/receiving and dispatch of devices to users.
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 * Track hardware inventory, handle any issues and find resolutions for users.
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 * Handle tickets in ServiceNow in a timely manner.
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 * Assist in resolving technical escalations that arise during service delivery.