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# IT Support Technician

- **Company:** Lawndale Christian Health Center
- **Location:** Chicago, IL, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Information Systems, Computer Maintenance, Data Logging
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-support-technician-chicago-il--b8f0704b-65ff-43e9-964b-6b0e18e0d234

## About the Role

Technical Support, Healthcare Quality, Help Desk, Technical Support, Information Systems/Technology IS/IT Administration, Computer Maintenance, Telephone Skills, Hardware Installation, Interpersonal Skills, Problem Solving Skills, * Respond to support questions submitted by users via phone, email

 * Excellent problem-solving, communication and interpersonal skills.
 * Strong customer service skills and a service-oriented attitude.
 * Ability to work in a team environment.
 * Technical understanding of all user-facing hardware, software, and peripheral equipment.
 * 1-2 years of work experience and an associate degree desired. * Ability to operate tools, components, and peripheral accessories.

Required Knowledge, Education, Experience or Licensure/Registration

 * Associate degree desired
 * A+ certification within 12 months of hire.
 * MCSE or MCSA desirable.

## Description

The IT Support Technician's role is to provide level I support for LCHC's user base. This involves answering help desk calls, logging support tickets, installing and maintaining onsite hardware, and troubleshooting IT issues via phone, remote support, and in person.