> Markdown version of [/jobs/ext/4651173-desktop-support-analyst-hybrid-windows-macos](https://www.wearedevelopers.com/jobs/ext/4651173-desktop-support-analyst-hybrid-windows-macos). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Analyst (Hybrid) - Windows & macOS - **Company:** Morningstar, Inc. - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Microsoft Office - **Published:** November 10, 2026 - **Apply:** https://www.jobleads.com/es/job/desktop-support-analyst-hybrid-windows-macos--madrid--e7ee874da89a28b189797c4a0633263c3 ## About the Role The role requires strong customer service, troubleshooting skills, and the ability to work independently within a collaborative team. ## Description Morningstar Europe Ltd is hiring an Employee Technology Support Analyst to provide desktop support for ~650 users across 13 EMEA offices, based in Madrid. You will handle Windows/macOS environments, Office 365, and AV/meeting room tech, while maintaining asset records and supporting mobile devices. The role requires strong customer service, troubleshooting skills, and the ability to work independently within a collaborative team.