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# Madrid IT Service Desk Specialist - Windows, O365 & Citrix

- **Company:** Cigna
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Citrix Systems, Office365, Servicenow
- **Published:** November 10, 2026
- **Apply:** https://www.jobleads.com/es/job/madrid-it-service-desk-specialist-windows-o365-citrix--madrid--e7a1ab6d6c513c25aadee5ddbe65ca38f

## About the Role

Reporting to the Service Desk Team Leader, you will work full-time at the Madrid office, demonstrate strong communication in Spanish and English, and contribute to continuous service

## Description

Cigna, a global health insurer, invites an experienced IT Service Desk Analyst to join the Madrid office. You will deliver frontline support for onsite and remote users, manage incidents via ServiceNow, and maintain user access across applications as part of the Technology, Engineering and Operations group.

Reporting to the Service Desk Team Leader, you will work full-time at the Madrid office, demonstrate strong communication in Spanish and English, and contribute to continuous service