> Markdown version of [/jobs/ext/4651636-it-technician](https://www.wearedevelopers.com/jobs/ext/4651636-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - **Company:** SHV - **Location:** Utrecht, Netherlands (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Online Services, Business Systems, Cyber Security, Desktop Computing, Microsoft Office, Microsoft Software, Information Technology, Laptops, User Accounts - **Published:** November 10, 2026 - **Apply:** https://www.nationalevacaturebank.nl/vacature/5ce83040-da8a-474b-916f-54b0ac746f8a/it-technician ## About the Role We're looking for someone who is eager to learn, enjoys solving problems and is ready to take ownership of their development. This is an excellent opportunity for somebody early in their IT career who wants variety, responsibility and exposure to a wide range of technologies. You'll ideally have: + An IT degree, relevant IT qualification, completed apprenticeship or 1-2 years of experience in a similar role. + Experience supporting end users and troubleshooting hardware and software issues. + Good knowledge of Microsoft Windows and Microsoft Office applications. + Strong communication skills and a customer-focused approach. + A practical, hands-on attitude and willingness to work within both office and manufacturing environments. + A collaborative mindset and enthusiasm to learn. ## Description Get ready to Own your development as an IT Technician at Trouw Nutrition, a Nutreco company. As part of a global leader in animal nutrition, you'll join a business that's feeding the future while investing in the growth of its people. This is a fantastic opportunity to build broad IT experience across both modern business systems and specialist manufacturing technologies, supported by an experienced team that will help you learn, develop and grow. Own your development, Own your skills and Own your future. What You'll Do Reporting to the Business IT Manager, you'll provide support to colleagues across our Ashbourne site and remote workforce. This is a hands-on role offering exposure to a wide range of technologies, from Microsoft platforms and end-user support through to specialist manufacturing systems and factory-based technology. You will: + Act as a first point of contact for IT support requests, both remotely and face-to-face. + Provide first and second-line support for desktops, laptops, printers, mobile devices and other IT equipment. + Troubleshoot and resolve hardware, software, network and user access issues in a timely and professional manner. + Install, configure and maintain Windows operating systems, Microsoft applications and business systems. + Support the setup of new starters, including user accounts, permissions, hardware and workstation configuration. + Assist with the maintenance and support of manufacturing IT systems, machine controls and factory-based technology. + Monitor and maintain IT equipment inventories, documentation and knowledge base resources. + Assist with software rollouts, technology upgrades and continuous improvement projects across the site. + Perform root cause analysis, identify recurring issues and help implement long-term solutions. + Support IT security activities, including patching, antivirus management and adherence to data protection policies. + Work closely with colleagues across the business, explaining technical issues in a clear and user-friendly way while delivering excellent customer service.