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# Senior Operations Manager, Infrastructure

- **Company:** Commure Inc.
- **Location:** Mountain View, CA, United States
- **Experience:** Expert
- **Salary:** $85,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service, Cyber Security, Power BI, Next.js, SQL Databases, Tableau (Software), EHR Systems, Google Data Studio, Large Language Models, Low-code
- **Published:** June 6, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3462ed2a7bd1a005

## About the Role

Do you have experience in Triage?, * 5-8 years in operations, product operations, or technical operations

 * ideally in high-growth SaaS or healthcare technology with demonstrated experience owning cross-functional processes that required triage, judgment, and stakeholder alignment
 * Experience managing a small team, setting priorities, tracking output, and holding people accountable to SLAs while balancing competing commercial and operational needs
 * Hands-on experience with SQL and BI or internal tooling platforms (Looker Studio, Retool, Power BI, Tableau, or similar) to build reporting that stakeholders actually use
 * Strong process design instincts you think in systems, document them clearly, and build playbooks that survive personnel changes
 * Exceptional written and verbal communication: equally fluent writing policy documents, exception recommendations, and executive summaries

Preferred

 * Background in healthcare technology, EHR systems, or clinical workflow operations with familiarity in the credentialing landscape
 * Experience in BizOps, GTM Ops, or Revenue Operations supporting Sales or Account Management teams, ideally at the boundary between Product and commercial functions
 * Familiarity with AI tools and LLMs for automating repetitive workflows, and enough experience with low-code platforms like Retool or Vercel to collaborate effectively with technical builders
 * Obsessively organized but adaptable you hold complex portfolios without losing the thread when priorities shift, and you manage upward proactively without being asked
 * A systems thinker and low-ego operator who translates process needs into scalable solutions and builds trust through consistent follow-through
 * Someone who can say no clearly and fairly with a documented reason and make high-stakes, manual processes clean, transparent, and repeatable

## Description

Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.


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