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# Fleet Reliability Engineer

- **Company:** sewts
- **Location:** München, Germany
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, C++ (Programming Language), Software Debugging, Linux, Virtual Private Networks (VPN), Python (Programming Language), Operational Data Store, Remote Access Technology, Power BI, Robotic Automation Software, Software Engineering, Scripting, Grafana, State Machines, Software Coding, Data Pipelines, Twincat
- **Published:** November 10, 2026
- **Apply:** https://www.adzuna.de/details/5959192708

## About the Role

* Engineer with roots in mechatronics, automation, mechanical or electrical engineering, robotics, or equivalent hands-on experience.
 * You can read and write PLC code (Beckhoff / TwinCAT). Function blocks, state machines and I/O don't scare you.
 * You can read and write robot code (Fanuc) and understand what a robot is actually doing and why.
 * You understand machine engineering and system complexity: mechanics, electrics, controls, vision and software, and how they fail together.
 * You think in data. You'd rather prove a root cause than guess one.
 * Calm and systematic when things break, and organized enough to juggle five customers, three technicians and one urgent fire at the same time.
 * Exceptional communicator: you can calm down a customer, brief a technician and challenge an engineer in the same hour.
 * You move fast, think clearly and fix things without waiting to be told.
 * Willing to travel occasionally to customer sites across Europe.
 * Fluent in English; German is a strong plus.

Nice to Have

 * Software engineering experience or coding skills in Python and/or C++.
 * You've built dashboards (e.g. Grafana, Power BI or similar) that people actually use.
 * Experience with remote access and remote debugging of machines (SSH, VPN).
 * Comfortable on Linux: scripting, digging into logs, figuring things out.
 * Previous experience in service, field application or maintenance engineering for industrial machines.
 * Previous experience in a deep-tech or hardware startup.

## Description

* Watch the fleet. Track operational data and performance of every installed system. Know uptime, throughput and error rates before anyone asks.
 * Build predictive maintenance from scratch. Develop the tools, data pipelines and dashboards that let us fix things before they fail, not after the customer calls.
 * Find the patterns. Analyze and cluster past issues, identify root causes and drive system changes with engineering that improve performance and cut service calls.
 * Run service. Handle incoming service requests and issue reports from customers, then plan and dispatch our service technicians to the right place, with the right parts, at the right time.
 * Prioritize ruthlessly. Plan scheduled service visits and squeeze in ad hoc tasks without losing sight of what matters most.
 * Debug remotely. Dial into customer machines, dig through PLC and robot code, logs and data, and get systems running again, often without anyone getting on a plane.
 * Close the loop. Feed field intelligence back to engineering and help shape the playbooks that make the whole fleet more reliable., At sewts we are automating complex processes by teaching robots human-like perception skills. We are a young, ambitious, and diverse team of ten different nationalities with the mission to become the global go-to Partner for automated processing of deformable and soft materials. We are always willing to push our boundaries to reach our goals and targets, while learning from the daily challenges of an emerging startup. We are always on a hunt for likeminded individuals who are passionate about robotics automation, AI and courageous to create an impact.