> Markdown version of [/jobs/ext/4653427-engineering-support-manager-for-it-process-tools-m-f](https://www.wearedevelopers.com/jobs/ext/4653427-engineering-support-manager-for-it-process-tools-m-f). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Engineering Support Manager for IT process & tools (m/f) - **Company:** Tesat-Spacecom GmbH & Co. KG - **Location:** Vitrolles, France - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Agile Methodology, Systems Engineering, Confluence, JIRA, DevOps, Integrated Development Environments, Scrum Methodology, Flexi (Photoshop Plugin), Information Technology, Atlassian Tools - **Published:** November 10, 2026 - **Apply:** https://ag.wd3.myworkdayjobs.com/wday/cxs/ag/global/job/Paris-Area/Engineering-Support-Manager-for-IT-process---tools--m-f-_JR10449709-1 ## About the Role You will have the following skills and experience: * Educated to IT Engineering degree, * 3 to 5 years of working experience related to IT and/or Software Development environment, * Administration-level knowledge of Jira/Confluence, * Digital transformation & New ways of working (Agile/Scrum), * Strong communications and influencing skills, * Cross-functional & multicultural project management skills, * Ability to learn and continuously adapt , * Customer and Service oriented, * Data driven mindset, * Language skills: negotiation level of French and English. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ## Description A vacancy for an Engineering Support Manager for IT process & tools (m/f) has arisen within Public Safety and Security (PSS) at Airbus Defence and Space in Elancourt site. You will join the Methods & Tools (M&T) department in charge of two main missions: * Promote and support new methods & ways of working such as Agile or DevOps in coordination with R&D workmates, * Propose, develop and support IT Business Tools which enhance productivity and reactivity to every PSS users. As Engineering Support Manager, you will report to the Head of Methods & Tools. M&T department is part of the Transformation Office (TO) in charge of: * Supporting PSS business transformation with the digital capabilities required by the new business models, * Leverage digital technologies to improve the company performance and the quality of service delivered to PSS customers, * Driving culture transformation within PSS to enrol the whole company in the digitalization journey. This position will require a security clearance or will require being eligible for clearance by the recognized authorities. Tasks & accountabilities You will primarily (but not only) be in charge of supporting PSS Engineering teams (with a focus on Elancourt site) and as such your main responsibilities will include: 1) Manage the tools used by PSS Engineering by: * Monitoring technical performance of the various tools used by PSS Engineering in relation with Digital, * Organizing the continuous evolution of those tools (upgrades, plug-ins…) in close contact with key users to ensure compliance with their functional specifications, * Being responsible for the Atlassian suite Change board. 2) Provide support on existing tools by: * Ensuring daily support for the Atlassian suite * Driving the license renewal process for the tools needed by PSS Engineering in France 3) Contribute to the evolution of PSS Engineering methods and tools by: * Taking part to the definition of the digital transformation roadmap of PSS Engineering together with the other members of the Methods & Tools team, * Leading and contributing to IT projects (e.g. migration to new tools) where relevant. 4) Interface with Digital: * Organizing regular exchanges with Digital to enable an effective cooperation and to agree on joint actions, * Coordinating where relevant the involvement of PSS Engineering teams within initiatives led by IM, * Supporting PSS colleagues when needed about the technical issues faced. This role might involve some travels for business in Europe and as such you must be able to travel accordingly.