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# Network Support Coordinator

- **Company:** Matchtech
- **Location:** Bristol, United Kingdom (Remote available)
- **Contract:** Permanent contract
- **Skills:** Network Service, Computer Network Technologies, Network Support
- **Published:** November 10, 2026
- **Apply:** https://www.cv-library.co.uk/job/225816614/Network-Support-Coordinator

## About the Role

* Experience in a Service Coordinator, Service Delivery, Service Desk or Network Support environment
 * Understanding of networking technologies and infrastructure services
 * Knowledge of ITIL processes, particularly Incident, Problem and Change Management
 * Strong organisational and stakeholder management skills
 * Ability to prioritise multiple activities and work in a fast-paced environment
 * Excellent communication skills with a proactive approach to problem-solving

## Description

Are you an organised, customer-focused professional with a passion for delivering exceptional service? We're supporting the search for a Network Service Coordinator to join a high-performing team responsible for coordinating and supporting critical network services across a complex technical environment.

This is a fantastic opportunity to work at the heart of service delivery, acting as a key point of contact between technical teams, stakeholders and suppliers to ensure network services remain efficient, secure and reliable.

What you'll be doing:

 * Coordinating network service requests, incidents and changes across multiple stakeholders
 * Monitoring service performance and driving continuous improvement initiatives
 * Supporting incident management activities and ensuring timely resolution of issues
 * Managing supplier and third-party relationships to maintain service standards
 * Producing service reports, metrics and documentation
 * Ensuring adherence to ITIL processes and best practice service management principles
 * Acting as a central communication point between technical and business teams