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# SC Cleared 1st Line Support

- **Company:** Reed
- **Location:** Basingstoke, United Kingdom
- **Salary:** £41,600
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Networking Basics
- **Published:** November 10, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5959472017

## About the Role

* Good working knowledge of Windows operating systems
 * Basic networking knowledge
 * Experience in a customer-facing environment
 * Strong attention to detail and a right-first-time approach
 * Excellent communication skills
 * Understanding of ITIL processes would be advantageous
 * Self-motivated with a proactive and process-driven mindset

This is an excellent opportunity to join a fast-paced environment where you'll gain exposure to both network and infrastructure support while developing your technical skills further.

## Description

This role is ideal for someone with strong customer service skills, a good understanding of Windows operating systems, and basic networking knowledge. You'll be part of a collaborative team supporting a prestigious global customer, acting as the first point of contact for technical support activities and helping drive issues through to resolution.