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# Senior IBM FileNet Administrator

- **Company:** CYNET SYSTEMS INC.
- **Location:** Springfield, MA, United States
- **Experience:** Expert
- **Salary:** $197,600 - $208,000
- **Contract:** Contract
- **Skills:** Agile Methodology, Application Performance Management, JIRA, Databases, Fault Tolerance, IBM Software, IBM Websphere Application Server, Microsoft SQL Server, SAP (Applications), System Software, Ibm Datacap, Cloud Platform System, Containerization, Claude, Network Server
- **Published:** November 10, 2026
- **Apply:** https://www.dice.com/job-detail/df759632-745b-4f9d-8559-86ec818b6c62

## About the Role

* Strong working technical knowledge of IBM FileNet Content Platform Engine Administration.
 * Proficiency with Microsoft SQL Databases.
 * Experience with IBM Content Collector for Email, Files, and SAP.
 * Knowledge of IBM Legacy Workflow Systems.
 * Familiarity with CI/CD build execution processes.
 * Experience with container management tools.
 * Proficiency with IBM WebSphere Application Servers.
 * Ability to take ownership and drive issues to resolution.
 * Strong interpersonal skills, as well as excellent communication skills (verbal and written) to both technical and non-technical audiences in a geographically dispersed environment.
 * Ability to work in a collaborative environment and manage multiple assignments simultaneously.
 * Experience functioning and executing work in a fast-paced, iterative environment such as Agile.
 * Demonstrated initiative to recommend process improvements and apply creative thinking.
 * Demonstrated self-motivation and the ability to grasp technical concepts quickly.
 * Sharp analytical, problem-solving, and decision-making skills.
 * Ability to guide and mentor other administrators and troubleshoot complex issues., * 5+ years of experience as a FileNet Administrator.
 * Experience with MS-SQL Database Administration.
 * Experience with IBM Datacap and IBM Content Navigator.
 * Experience as a FileNet Developer.
 * Experience managing WebSphere Application Servers.
 * Insurance or financial services industry experience.
 * Experience using JIRA.
 * Experience with Claude.
 * Unique combination of business acumen and analytical skills paired with a deep technical background in Content Management.

## Description

The successful candidate will serve as a FileNet Administrator responsible for managing, maintaining, and enhancing the ECM infrastructure, ensuring platform security, system resiliency, and efficient application performance across the enterprise., * Handle escalated support issues.

 * Execute and monitor system utilities.
 * Evaluate IBM patches and fixes as needed for potential implementation.
 * Continuously evaluate ECM infrastructure components to ensure system resiliency and health.
 * Collaborate with architecture, business, and delivery teams to determine strategic direction for the ECM space.
 * Assist users in developing and enhancing reports for meaningful platform and application metrics.
 * Identify opportunities to automate repetitive processes to increase efficiency.
 * Orchestrate cross-infrastructure team work groups to resolve or enhance system performance, incidents, and maintenance.
 * Educate the team on new system updates.
 * Communicate and collaborate with other application support teams, technical resources, and stakeholders regarding status, technical issues, and creative solutions.
 * Monitor system usage for compliance.
 * Administer, monitor, and maintain system security.
 * Research and keep current on ECM technologies while communicating trends and future needs from a business perspective.
 * Build trust and respect, establish professional relationships, and develop rapport with stakeholders.
 * Participate and engage actively in all team meetings.
 * Document best practices and operational procedures.
 * Facilitate continuous improvement within the environment.