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# QAD Functional Support Consultant

- **Company:** RPA Infotech Inc.
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JIRA, Microsoft Azure, Business Systems, Epicor ERP, Openedge Advanced Business Language, Qad
- **Published:** November 10, 2026
- **Apply:** https://www.dice.com/job-detail/1de9924a-7311-4ad0-b762-2f4ca3c0d723

## About the Role

* 5+ years of QAD experience as a Functional Support Consultant or Business Analyst, supported by strong analytical, planning, and prioritization capabilities
 * Effective communication in Portuguese Language is a must, * Contribute to major incident management through structured problem-solving, root-cause analysis, stakeholder communication, and corrective actions.
 * Demonstrate self-motivation, effective English communication is an added advantage, and the ability to perform in high-pressure, collaborative environments; experience with Epicor, IFS, Sage, Azure DevOps, or JIRA is advantageous.

## Description

* Provide functional leadership and support for QAD ERP, with primary responsibility for Financials across Standard Edition (SE) and Enterprise Edition (EE).
 * Partner with global IT, finance, and business stakeholders to translate operational requirements into scalable ERP solutions.
 * Manage and prioritize incidents, service requests, and enhancements through Service Desk+, ensuring timely resolution and business continuity.
 * Support related QAD capabilities, including the Reporting Framework, Progress 4GL, Browses, and associated business systems.
 * Apply strong knowledge of financial processes, regulatory requirements, and reporting standards within a multinational manufacturing environment.
 * Lead functional analysis, solution validation, testing, documentation, deployment support, and end-user training.
 * Drive continuous improvement initiatives that enhance system performance, process efficiency, controls, and user experience.