> Markdown version of [/jobs/ext/4656150-epic-application-analyst-mid-senior-cupid](https://www.wearedevelopers.com/jobs/ext/4656150-epic-application-analyst-mid-senior-cupid). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Application Analyst (Mid, Senior) - Cupid - **Company:** Penn Medicine - **Location:** Philadelphia, PA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Data Analysis, Software Applications, Electronic Medical Records, Epic ECSA, Epic Cupid - **Published:** November 10, 2026 - **Apply:** https://www.dice.com/job-detail/f227b475-54ab-4631-901d-5313eb5ef55e ## About the Role Epic Certification, Proficiency, or Accreditation is preferred. Education or Equivalent Experience: * H.S. Diploma/GED and 6+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems is required., * Associate's degree and 5+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems is required., * Bachelor's degree and 3+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems is preferred., * Epic Certification, Proficiency, or Accreditation is preferred. Education or Equivalent Experience: * H.S. Diploma/GED and 8+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems is required., * Associate's degree and 7+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems is required., * Bachelor's degree and 5+ years of relevant experience working within Healthcare Applications or Electronic Medical Record (EMR) systems is preferred. ## Description The Application Teams are responsible for the effective implementation, optimization, maintenance, and support of Epic System applications at Penn Medicine. Analysts will contribute to the seamless delivery of Epic solutions, ensuring high-quality patient care and operational excellence. Analysts are responsible for performing these duties while meeting the policies and standards of Penn Medicine and Corporate IS., * Performs analysis, troubleshooting, and problem solving of simple and intermediate issues at the technical, interface and application levels. Identifies root-cause, recommends, tests, and implements changes. * Collaborates with Epic technical support teams, vendors, and other IS Application teams as needed to address complex technical issues. * Communicates problems, issues and potential solutions to team members, clients, and organizational administration. * Understands integration between various applications and functionality within those applications. Serves to assure full integration of systems and devices utilizing interfacing standards and vendor provided utilities. * Provides customer service and acts as a liaison between the operational departments and Information Services. * Utilizes expertise to design, build, install, modify, and test application software to support and optimize operational processes. * Clearly defines and articulates to operational stakeholder's workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor. * Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements. * Maintains thorough documentation of configurations, customizations, and support processes. * Complies with all applicable guidelines, policies, and procedures of Penn Medicine to ensure necessary controls, documentation, and audit trails. * Performs duties in accordance with Penn Medicine and entity values, policies, and procedures * Other duties as assigned to support the unit, department, entity, and health system organization, * Performs analysis, troubleshooting, and problem solving of simple and intermediate complex issues at the technical, interface and application levels. Identifies root-cause, recommends, tests, and implements changes. * Provides guidance and support to team members, contribute their expertise to decision-making processes, and collaborate with stakeholders. Communicate their insights, recommendations, and findings to the team and stakeholders. * Understands integration between various applications and functionality within those applications. Serves to assure full integration of systems and devices utilizing interfacing standards and vendor provided utilities. * Provides customer service and acts as a liaison between the operational departments and Information Services. * Serves as application expert with an in depth understanding of application functionalities, data analysis, workflow optimization, and clinical documentation requirements. Utilizes expertise to design, build, install, modify, and test application software to support and optimize operational processes. * Clearly defines and articulates to operational stakeholder's workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor. * Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements. * Maintains thorough documentation of configurations, customizations, and support processes. * Complies with all applicable guidelines, policies, and procedures of Penn Medicine to ensure necessary controls, documentation, and audit trails. * Performs duties in accordance with Penn Medicine and entity values, policies, and procedures * Other duties as assigned to support the unit, department, entity, and health system organization