> Markdown version of [/jobs/ext/4656883-business-application-specialist-wms](https://www.wearedevelopers.com/jobs/ext/4656883-business-application-specialist-wms). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Business Application Specialist, WMS

- **Company:** Crane Worldwide Logistics
- **Location:** Houston, TX, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Software Applications, Business Software, Information Systems, Microsoft Office, Server Administration, Warehouse Management Systems, Computer Equipment
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/business-application-specialist-wms-houston-tx--0cac3f45-64d3-4221-aae5-1dff8aac1140

## About the Role

Business Solutions, Software Administration, Technical Support, Warehousing, Identify Issues, Process Flow, Analysis Skills, Operations Processes, Operational Communications, Operational Audit, * Strong problem-solving and analytical ability.

 * Strong verbal and written communication skills.
 * Knowledgeable of warehouse operations and freight/logistics optimization.
 * Excellent planning, time management, collaboration, decision making, organization, and presentation skills.
 * Ability to develop and document processes and procedures.
 * Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers.
 * Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism.
 * Strong knowledge of Microsoft office, especially Excel.

Education and Experience

 * Bachelors Degree in Business Administration or related field required.
 * Minimum 2 years related experience.
 * Minimum 1 year industry experience preferred Preferred.

Physical Requirements

 * Talking, hearing and using hands to operate computer equipment.
 * Vision abilities required by this job include close vision and the ability to adjust focus.
 * Job may require extended sitting or standing, use of standard office equipment.
 * Job may require punctual attendance and regular presence on-site at the assigned work location.

## Description

* Serves as primary technical support for applications, such as Warehouse Management Systems (WMS).
 * Serves as expert on warehouse management system (WMS) logic and functionality.
 * Ensures system integrity, including setup and control processes.
 * Supports troubleshooting, maintenance, and optimization of existing software applications.
 * Interfaces with Operations staff to review issues or changes. Provides regular communication to Operations and internal departments regarding operational issues, process flows, customer requirements, etc. Includes analysis, insight, and recommendations.
 * Coordinates with other departments to resolve site technical issues impacting application use. Ensures issues are being addressed and resolved in a timely manner.
 * Investigates and recommends new technologies and information systems appropriate for the company, where applicable.
 * Work with system providers or other departments to obtain costs for system enhancements.
 * Identifies application improvement opportunities. Designs, develops, tests, and implements changes or fixes for improving service levels, reducing costs, and providing operational enhancements.
 * Assists in developing standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements changes or fixes.
 * Conducts feasibility analyses on application solutions, processes, and equipment.
 * Monitors system performance. Performs maintenance and backups as needed.
 * Supports customer facing integration and implementation projects.
 * Manages action items between Crane and systems vendors.
 * Participates in sales calls and future opportunities in the Contract Logistics pipeline.
 * Creates and maintains processes and procedures which are rolled out to local, regional, and global accounts as they relate to systems.
 * Creates and maintains application support documentation.
 * Continued learning of application capabilities, configurations, limitations, etc. Continued learning of industry trends, client requirements, other applications available to support operations, etc.
 * Other duties as assigned.