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# Network Analyst

- **Company:** Ritter Communications
- **Location:** Jonesboro, AR, United States
- **Contract:** Permanent contract
- **Skills:** Server Applications, Computer Programming, Computer Networks, Data as a Services, Ethernet, Networking Hardware, Internet Protocol, IP Routing, OSI Models, Network Diagnostics, Routing, TCP/IP, Telnet, Wireshark, Virtual Local Area Networks, Wide Area Networks, Network Routers, Computer Networking Systems, Computer Network Operations, Storage Devices, Software Troubleshooting, Firewalls (Computer Science), Information Technology, Network Support, Network Server, Cisco
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/network-analyst-jonesboro-ar--c332c8e2-cf46-494c-9ae9-92488201d48a

## About the Role

Network Performance/Analysis, Network Operations Center, Network Performance/Analysis, Operational Support, Identify Issues, IP (Internet Protocol) Routing, Computer Networks, Server Programming/Applications, Customer Support/Service, Technical Support, * Knowledge of telecommunications products and services;

 * 1.5 years of relevant network experience;
 * Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, VLAN, TCP/IP, Routing, Switching, and ACL;
 * Demonstrated understanding of the OSI layer;
 * Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark.

Preferred Qualifications:

 * Bachelor's Degree in Engineering, Computer Science, or a similar technical field;
 * Cisco CCNA, Nokia NRS, CompTIA, or similar certifications.

## Description

Rightfiber is seeking a Network Analyst to join our Rightfiber team. The Network Analyst is a member of the Rightfiber Network Operations Center (NOC) team responsible for providing overall operational support for the company's data, voice, and transport network. Success in this role is highly reliant on the ability to adapt to rapidly changing environments and networks, learn new technologies and processes quickly, and to work both independently and in a team environment., * Monitors network systems including server applications, servers, routers, switches, firewalls, storage devices, and other network equipment;

 * Documents and reports all network incidents and outages according to policy;
 * Provides remote technical support to technicians for data networks and server applications, IP routing setup and troubleshooting various customer service issues;
 * Provides escalation support to Enterprise Technical Assistance Center (TAC) staff;
 * Activates voice and data services across copper, fiber and Ethernet platforms;
 * Interacts with Engineering, Field Operations, TAC, and on occasion end-customers;
 * Participates in a 24x7x365 (3) shift rotation.