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# User Experience Designer- Mid Level

- **Company:** Resourcesoft, Inc.
- **Location:** Raleigh, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Operational Data Store, Electronic Medical Records
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/user-experience-designer-mid-level-raleigh-nc--2c0f6e3b-26fc-4599-be7e-5f1bafe7f49d

## About the Role

User Experience Design (UXD), Process Improvement, Continuous Improvement, Workflow Analysis, Healthcare Providers, Telehealth, Healthcare, Artificial Intelligence (AI), Medical Record System, RMON, * 3 years or more of experience in process mapping, process improvement, user interviews, and provider journey mapping.

 * Proficiency in process mapping, workflow analysis, continuous improvement, and provider experience optimization.
 * Experience with healthcare providers, rural health programs, digital health solutions, or clinical environments.
 * Experience in telehealth, EHR workflows, remote patient monitoring, IT, AI, or emerging healthcare technologies.
 * Experience with stakeholder coordination, SLAs, RACI frameworks, data collection, surveys, focus groups, and reporting.
 * Excellent verbal and written communication skills.

## Description

* Map and continuously refine end-to-end provider journeys, workflows, handoffs, and service processes.
 * Gather provider feedback through interviews, surveys, focus groups, listening sessions, and operational data.
 * Identify workflow barriers, service gaps, and cross-organizational issues and implement process improvements.
 * Coordinate external partners to streamline provider access to technology resources, assistance, and digital health services.
 * Develop provider guidance, process documentation, evaluation measures, dashboards, reports, and presentations.
 * Support rural healthcare organizations adopting IT, AI, telehealth, and other emerging digital health solutions.