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# SAP BASIS Support Consultant

- **Company:** The Fountain Group
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $83,200
- **Contract:** Temporary contract
- **Skills:** SAP Cloud, Advanced Business Application Programming (ABAP), Microsoft Azure, Backup Devices, Disaster Recovery, Memory Management, Middleware, SAP ERP, SAP (Applications), SAP NetWeaver Business Warehouse, SAP HANA, SAP Project System, SAP Security, SAP Solution Manager, Service Pack, SAP Application Management Services, Transport Layer Security, System Availability, SAP Business Technology Platform, Performance Monitor, SAP S/4HANA, Cloud Connectors, Cts+, User Administration, Servicenow
- **Published:** November 10, 2026
- **Apply:** https://www.thefountaingroup.com/job/18485/senior_sap_basis_support_consultant#apply-now-header

## About the Role

14+ years of relevant SAP BASIS administration and production support experience.

 - SAP S/4HANA and SAP ECC administration.
 - SAP BW/4HANA, SAP PO/PI, SAP Gateway, and SAP Solution Manager.
 - SAP HANA database administration.
 - SAP transport management: TMS, CTS+, and ChaRM.
 - SAP kernel upgrades, patching, Support Packages, OSS Notes, and enhancement packages.
 - SAP system refreshes, homogeneous and heterogeneous system copies, and client administration using SCCL, SCC9, SCC8, and BDLS.
 - SAP performance monitoring and troubleshooting using SM50, SM66, ST03N, ST22, SM21, and SM12.
 - SAP security and authorization administration, including SU53, RFC security, and TLS/SSL certificates.
 - Production incident management, L2/L3 support, problem resolution, and root cause analysis.
 - SAP high availability, disaster recovery, and backup/restore validation.

Preferred Skills

 - SAP Business Technology Platform (BTP) connectivity and integration support.
 - SAP Cloud Connector and third-party middleware monitoring.
 - Azure DevOps and ServiceNow for incident, change, and deliverable tracking.
 - Experience working within Agile delivery and sprint-based support models.
 - Experience with SAP infrastructure coordination and operational documentation.

## Description

Perform SAP BASIS administration, system monitoring, health checks, and performance optimization across SAP S/4HANA, ECC, BW/4HANA, PO/PI, Gateway, and Solution Manager.

 - Execute SAP kernel upgrades, patching, Support Package Stack implementations, OSS Notes, and enhancement package updates.
 - Manage transport processes using TMS, CTS+, and ChaRM across Development, QA, Pre-Production, and Production environments.
 - Troubleshoot system performance issues, ABAP dumps, system logs, and lock entries.
 - Support SAP HANA database administration, backup/restore validation, memory management, parameter tuning, and high availability/disaster recovery.
 - Execute SAP system copies, client copies, system refreshes, post-refresh BDLS activities, and client maintenance.
 - Perform SAP user administration, authorization troubleshooting, security patching, RFC security, and TLS/SSL certificate renewals.
 - Provide L2/L3 production support, incident resolution, problem management, and root cause analysis.
 - Support SAP BTP connectivity, cloud connectors, interfaces, and third-party middleware monitoring.
 - Maintain technical documentation, SOPs, and operational runbooks.
 - Participate in Agile delivery activities and manage change tracking through Azure DevOps and ServiceNow.