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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Analyst - **Company:** Syncreon - **Location:** Commerce, GA, United States - **Contract:** Permanent contract - **Skills:** Microsoft Access, Software Applications, Business Systems, Control Objectives for Information and Related Technology (COBIT), Databases, Microsoft SQL Server, Oracle (Applications), Systems Development Life Cycle, Software Engineering, PL-SQL, SQL*Plus, Information Technology - **Published:** November 10, 2026 - **Apply:** https://careers.syncreon.com/talentcommunity/apply/1455779133/?locale=en_US ## About the Role * Experience in IT solutions, business systems analysis, application support, or a related technical role * Hands-on experience implementing, configuring, or maintaining ERP and WMS applications * Strong understanding of database technologies, including Oracle or SQL Server, SQL*Plus, PL/SQL, or MS Access * Experience or knowledge of ITIL, COBIT, ISO, or related IT standards * Strong analytical and problem-solving skills with the ability to evaluate complex business requirements * Excellent communication and customer service skills * Ability to manage multiple projects and collaborate with cross-functional teams * Strong attention to detail and the ability to develop practical technology solutions * Willingness to travel approximately 15-20%, primarily domestically, with occasional international travel possible Preferred Qualifications * Associate degree, college diploma, or related technical education; bachelor's degree preferred * Experience supporting IT systems in logistics, warehousing, distribution, or automotive operations * Familiarity with project management methodologies * Experience translating business requirements into technical solutions * Understanding of software development processes and system implementation, * Minimum of a community college diploma, university degree preferred. * Able to solve complex problems down to their constituent elements, formulate and evaluate a range of alternative solutions. * Must have excellent conceptual design skills - an instinctive feel for which solutions 'fit' and which need rethinking. * Strong on customer service orientation. * Automotive operational or logistics experience is a benefit. * Experience with implementing, configuring and maintaining ERP/WMS software applications. * Experience and/or knowledge of ITIL, COBIT, ISO, TS. * Project Management Methodologies is a plus. * Must have a proven background in database technologies including Oracle or SQL Server, SQL*Plus and PL/SQL, MS Access. * Willingness to travel up to 15-20%. Travel is primarily domestic, with possibility for some international. ## Description We are looking for an experienced and motivated Solution Analyst to support IT solutions, system enhancements, and technology projects within our logistics operation in Commerce, GA. In this role, you'll work closely with customers, operations leaders, and IT teams to identify business needs, develop technical solutions, and support systems that keep our operations running efficiently. If you're passionate about technology, process improvement, and solving complex business challenges, this could be the opportunity for you! Why This Opportunity Stands Out * Play an important role in supporting IT solutions within a growing logistics operation * Work with warehouse management systems (WMS), ERP applications, and database technologies * Collaborate with customers, operations teams, and IT professionals across multiple locations * Lead and support IT projects that directly impact operational performance * Opportunity to expand your technical expertise and project management experience * Be part of a global organization focused on innovation and operational excellence What You'll Do * Partner with customers, operations leaders, and internal teams to identify IT requirements and business needs * Analyze business processes and recommend technology solutions to improve operational efficiency * Support the implementation, configuration, and maintenance of ERP and WMS applications * Manage and prioritize site IT projects to ensure successful delivery within established timelines and budgets * Gather and document functional requirements for system enhancements and new technology solutions * Work with IT teams throughout the software development life cycle (SDLC) to support system improvements * Provide technical support for new customer requirements and system functionality across multiple locations * Assist with IT budgeting, purchasing, and technology resource planning * Conduct risk assessments and collaborate with technical teams to address potential issues * Support RFQ processes by evaluating software, hardware, and technical requirements * Participate in customer presentations to demonstrate IT capabilities and proposed solutions, How you will contribute * Organize and/or attend customer/internal meetings to help ascertain IT requirements as required by plant management. * Support of new internal/external customer functionality requests at multiple locations. * Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget. * Develop SME skills in internal WMS application. Analyze customer requests versus system capabilities, developing functional requirements and oversee SDLC process to deliver enhancements to customer facilities. * Budget administration and advisory responsibility for the IT capital and operational expenditure and facilitate IT purchasing and leasing. * Prepare risk assessments (FMEAs) and review with core IT teams. * Assist in RFQ (Request for Quote) submissions by providing analysis to determine software processes and hardware requirements. * Assist with customer presentations which demonstrate syncreon IT processes and software capabilities. * Other duties as assigned