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# IT Support Supervisor

- **Company:** Move
- **Location:** Pasadena, CA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Data Integrity, Information Technology Operations, Server Administration
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-support-supervisor-pasadena-ca--ee8595bc-07fd-46ae-a10e-87cdfaec7098

## About the Role

Technical Support, Customer Service Management, Training/Teaching, Technical Support, Customer Service Management, Training Program Development, Coaching, Software Administration, Remote Team Management, Continuous Improvement, * High school diploma or equivalent.

 * Minimum of 2 years of IT operations experience.
 * Current HIPAA compliance training or credential.
 * Strong understanding of healthcare IT applications, workflows, data integrity, and training practices.
 * Experience supervising teams, coordinating priorities, and supporting remote employees.
 * Excellent communication, organizational, documentation, and problem-solving skills.
 * Ability to collaborate effectively with clinical, operational, and technical teams., A proactive, organized IT professional who enjoys leading people, solving problems, and improving how technology supports healthcare operations. The successful candidate will balance technical knowledge with strong leadership skills and a commitment to exceptional end-user support.

## Description

The IT Support Supervisor will oversee specialists responsible for developing and delivering training programs, configuring applications, supporting system readiness, and assisting employees with technology-related needs., Team Leadership & Operations

 * Lead, coach, and manage a remote team of IT training and application support specialists.
 * Coordinate team schedules, assignments, workloads, and performance expectations.
 * Foster a collaborative, service-focused environment that promotes accountability and continuous improvement.

IT Training & Application Support

 * Oversee the development, implementation, and delivery of IT and healthcare application training programs.
 * Ensure employees receive timely, professional, and effective technical support.
 * Maintain and improve training materials, technical documentation, support procedures, and workflows.

Systems, Compliance & Collaboration

 * Support application readiness, system stability, data integrity, and operational efficiency.
 * Ensure team activities follow HIPAA requirements, healthcare privacy standards, and company policies.
 * Collaborate with clinical, operational, and technical leadership to align IT support and training with organizational objectives.
 * Identify opportunities to improve processes, resolve recurring issues, and enhance the overall end-user experience.