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# Head of Strategic Accounts, Solutions Architecture

- **Company:** Stripe, Inc.
- **Location:** San Francisco, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Data Streaming, Stripe, Build Process
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/head-of-strategic-accounts-solutions-architecture-san-francisco-ca--18665e35-b6ef-413e-ad47-c4bbb30e980b

## About the Role

Strategic Accounts, Startup, Revenue Growth, Business Model, Product Engineering, Business Growth, Strategic Accounts, Product Strategy, Embedded Systems, Resolve Customer Issues, * 6+ years of experience leading technical pre-sales, solutions architecture, sales engineering, or comparable customer-facing architecture teams aligned to strategic, key, or major accounts.

 * A track record of hiring, developing, and leading senior technical talent in a complex, high-growth environment.
 * Deep technical fluency and the ability to remain hands-on-quickly understanding architectures, APIs, data flows, integration patterns, security and reliability considerations, and emerging technologies.
 * Experience partnering directly with senior customer executives, product leaders, and engineering leaders on complex, business-critical initiatives.
 * Demonstrated success connecting technical strategy to account growth, customer outcomes, and long-term partnerships.
 * Strong experience partnering with Product and Engineering teams to influence roadmaps, shape requirements, and turn customer insights into scalable product innovation.
 * An AI-enabled approach to leadership and problem-solving, with practical experience using AI tools to increase the quality, speed, or scale of work.
 * Exceptional curiosity and learning agility, including a strong desire to explore new technologies, business models, and ways of working.
 * Strong executive presence and communication skills, with the ability to make complex technical and business topics clear to audiences at every level.
 * Sound judgment and the ability to lead through ambiguity, balance competing priorities, and make high-quality decisions in fast-moving environments.
 * A collaborative leadership style and a demonstrated ability to align stakeholders across Sales, Product, Engineering, and other cross-functional teams.
 * Willingness to travel as needed to engage with strategic customers and collaborate with internal teams., * Experience with payments, financial infrastructure, fintech space

## Description

* Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture, aligning the team's priorities with Stripe's user, product, and business objectives.
 * Recruit, lead, coach, and retain a world-class team of senior Solutions Architects supporting Stripe's strategic, key, and major accounts.
 * Partner with account leaders to develop and execute technical account strategies that deepen customer relationships, unlock new use cases, and drive durable growth.
 * Lead from the front in the team's most complex and high-impact engagements, including architecture workshops, executive briefings, solution design, technical evaluations, and critical escalations.
 * Serve as a trusted technical advisor to senior executives, product leaders, and engineering leaders at the world's largest and most innovative companies.
 * Build a close, durable partnership with Stripe Product and Engineering teams; synthesize patterns from strategic accounts, influence product priorities, and help translate customer needs into scalable capabilities for all Stripe users.
 * Create mechanisms for senior architects to share technical insights, reusable patterns, and field learnings across Stripe.
 * Establish a culture of technical excellence, curiosity, accountability, experimentation, and continuous learning.
 * Champion AI-enabled ways of working across the team, using AI to improve insight generation, solution development, team productivity, and the quality and speed of customer outcomes.
 * Develop talent through clear expectations, thoughtful coaching, meaningful feedback, and opportunities for architects to expand their technical, commercial, and leadership impact.
 * Collaborate closely with Sales, Customer Success, Professional Services, Technical Account Management, Partnerships, Marketing, Product, and Engineering to deliver cohesive outcomes for users.
 * Build processes and metrics that measure the team's impact on customer outcomes, account growth, product influence, and organizational effectiveness.
 * Anticipate changes in technology, customer needs, competitive dynamics, and industry structure, and translate those signals into action for the team and Stripe.
 * Represent Stripe in executive forums, customer business reviews, industry events, and other strategic engagements.