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# Desktop Support Engineer

- **Company:** Artech
- **Location:** Malvern, PA, United States
- **Experience:** Experienced
- **Salary:** $41,600 - $52,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Desktop Computing, Microsoft Office, Remote Infrastructure Management
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-engineer-malvern-pa--1cb9e7ee-0e41-4702-a79b-53e80fbd5286

## About the Role

Desktop Administration, Technical Support, Desktop Administration, Technical Support, Identify Issues, Analysis Skills, Operating Systems, Desktop PC, Communication Skills, Microsoft Outlook, Relevant Experience (in Yrs): 4-6 Years
Technical/Functional Skills
Desktop Support
Experience Required
Technology requirements
Desktop Support
L2/L3 desktop support
Excellent analytical & troubleshooting skills
Good knowledge in desktop operating systems and troubleshooting issues.
Strong communication skills, Good Personality / Present ability
Client-side Mail system (MS Outlook), MS Office and other Industry standard applications
Experience in managing VIP clients
Printer Support and Troubleshooting.

## Description

Visual inspection of devices as requested
Device Inventory capabilities and physical comparison to inventory lists
Roles & Responsibilities
Basic troubleshooting and repair of IT equipment failures
Power on/power off devices
Reset Remote Management connection ID's and Passwords
Reseat cables
General Troubleshooting and visual verification to assist remote troubleshooting efforts
Check power connections
Provide feedback on console display (e.g. stop errors, blue screen, etc.)
Identify and report audible errors and system failures
Is good Team player to work collaboratively with other team member
Good Customer/Vendor handling skills