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# Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Lancaster, PA, United States
- **Salary:** $62,000 - $72,000
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Desktop Computing, Windows PowerShell, Windows Desktop
- **Published:** November 10, 2026
- **Apply:** https://dejobs.org/x/x/D22C0AD2FE81405981622F0A3FFFFD78/job/

## About the Role

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

We are looking for a hands-on IT professional who is comfortable working directly with end users and resolving technical issues in a Windows environment. This role is best suited for someone who has moved beyond basic help desk support and can independently troubleshoot desktop, laptop, software, and operating system issues.

What Youll Be Doing

 * Troubleshoot escalated end-user hardware and software problems
 * Configure, prepare, and deploy Windows computers
 * Reimage laptops and desktops as needed
 * Diagnose operating system and endpoint issues
 * Assist with workstation replacements, refreshes, and deployments
 * Track IT equipment and maintain accurate asset information
 * Support security and encryption tools used on employee devices
 * Work through more complex technical issues that require Level 2 support
 * Document completed work and technical resolutions

Were Looking For

 * Windows desktop support
 * PC imaging and deployment
 * Level 2 troubleshooting
 * Hardware and software support

Experience in any of the following would be a plus:

 * PowerShell
 * Group Policy
 * Endpoint security tools
 * Device encryption
 * IT asset management