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# Help Desk Technician I

- **Company:** First Hawaiian Bank
- **Location:** Honolulu, HI, United States
- **Experience:** Starter
- **Salary:** $41,995 - $51,002
- **Contract:** Permanent contract
- **Skills:** Design of User Interfaces, Monitoring of Systems, Human-Computer Interaction
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/help-desk-technician-i-honolulu-hi--53a9d3a1-a521-47d1-8656-0d6cbc8f7a9f

## About the Role

Help Desk, Identify Issues, Help Desk, Administrative Procedures, Communication Skills, User Interface/Experience (UI/UX), Operations Security (OPSEC), Customer Relations, Problem Solving Skills

## Description

As a Help Desk Technician Tier I, you will be the first point of contact for users facing technical issues. Your role is crucial in maintaining the bank's efficient and secure operations. You will be responsible for troubleshooting and resolving basic technical problems, ensuring a seamless user experience. This role requires strong communication skills, a proactive approach, and a solid understanding of monitoring tools and administrative procedures.