> Markdown version of [/jobs/ext/4661870-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/4661870-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** ZINC Zillow
- **Location:** Los Angeles County, CA, United States (Remote available)
- **Experience:** Starter
- **Salary:** $59,696 - $95,472
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Issue Tracking Systems, Network Connections, Peripherals, Laptops
- **Published:** November 10, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-support-specialist--d95e150e-ac5c-4dd0-a9c4-78f7c8850cbf

## About the Role

Technical Support, Peripheral Hardware, Desktop Administration, Systems Administration/Management, Desktop PC, Maintenance Services, Computer Workstations, Problem Solving Skills, Operating Systems, Hardware Administration, High school diploma or equivalent. - 0-2 years of experience in desktop support, end-user computing, or a related technical support role. - Or an equivalent combination of education and experience.

## Description

The Associate Specialist, Desktop Systems supports day-to-day end-user computing by maintaining workstations, peripherals, and standard software, resolving routine technical issues, and completing well-defined service requests under close supervision. This role focuses on delivering reliable, high-quality desktop support so Zillow employees can work productively and securely., Respond to and resolve routine desktop support requests for hardware, operating systems, and standard applications, escalating non-routine issues as needed.

 - Configure, deploy, and decommission laptops, desktops, and peripherals by following established imaging, setup, and security procedures.
 - Perform basic troubleshooting for network connectivity, printing, and account access issues, documenting steps taken and outcomes in the ticketing system.
 - Complete well-defined maintenance tasks such as software installs, updates, and basic device checks in line with standard operating procedures.
 - Maintain accurate asset and configuration information for end-user devices to support inventory tracking and lifecycle management.
-This role requires working Eastern Time (ET) hours.