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# IT Specialist Sr -Norfolk, VA

- **Company:** Everforth Apex
- **Location:** Norfolk, VA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, Microsoft Outlook, Desktop Computing, Windows Servers, Networking Basics, Enterprise Software Applications, Information Technology, User Administration, Hardware Debugging
- **Published:** November 10, 2026
- **Apply:** https://www.dice.com/job-detail/6808cae5-0c9f-4619-88da-2449d178ac92

## About the Role

Education: Technical certifications or equivalent professional training in information technology systems.

Experience: Four to six years of progressive experience in IT desktop support or enterprise systems administration.

Technical Skills: Proficient with Windows Server, Windows operating systems (7/8/10), Active Directory, hardware repair, and basic network troubleshooting.

Preferred Qualifications

 * Previous experience supporting large-scale administrative operations.
 * Familiarity with municipal or public sector technology infrastructure and support protocols.

## Description

* Provide hands-on support and maintenance for laptops, desktop computers, peripheral devices, and core software applications.
 * Troubleshoot hardware malfunctions, operating system issues, and basic Microsoft Outlook configurations.
 * Support Windows operating systems and Windows Server environments across the enterprise.
 * Assist with Active Directory user account management, permission adjustments, and system access.
 * Handle physical workstation setups, including basic network cabling and office transitions.
 * Collaborate on project planning, requirement gathering, and the testing of new IT solutions.
 * Work independently with minimal supervision to resolve technical issues promptly and efficiently.