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# IT Support Specialist (Top Secret Clearance required)

- **Company:** Stellar Innovations
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, CompTIA Security+, Cyber Security, Information Systems, Databases, E-Procurement, Windows Servers, Software Systems, Data Processing
- **Published:** November 10, 2026
- **Apply:** https://www.juju.com/job/1_Jazz42779-10942835

## About the Role

+ Six (6) years of progressive experience in the field of Information Processing
 + Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions
 + Two (2) of which are concentrated, hands on experience in installing
Security/Clearance Requirements

 + MUST possess a current/active Top Secret Security Clearance
 + MUST possess a current/active DoD Approved 8570 Baseline Certification: Category IAT Level II CompTIA Security+
 + MUST possess one of the following Computing Environment certifications: MCITP SA, MCITP EA, MCSA: WS2016, MCSE: WS2016, MCSA: WS2016, MCSM:DS, M2012 NET, MCM: Windows Server 2016: Directory, MCA: MS Windows Server Directory, CCAA, GCWN M

## Description

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training.
Functions may include:

 + diagnosing and resolving problems in response to customer reported incidents
 + planning and analysis of work processes
 + researching and reporting trends and patterns of problems
 + developing training materials and performing computing/information system training sessions
 + developing and maintaining problem tracking databases
 + installing, troubleshooting, and maintaining hardware and software
 + performing backup and recovery operations
 + consulting with users to identify needs and requirements
 + conducting feasibility studies and trade-off analyses
 + ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices
May be required to support DLA's eProcurement system(s).
Minimum Experience