> Markdown version of [/jobs/ext/4662735-senior-technical-support-engineer-integration](https://www.wearedevelopers.com/jobs/ext/4662735-senior-technical-support-engineer-integration). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Technical Support Engineer, Integration - **Company:** Pegasystems Inc. - **Location:** Los Angeles, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $84,200 - $125,800 - **Contract:** Permanent contract - **Skills:** Adobe Flash, Java (Programming Language), Artificial Intelligence, Apache Tomcat, Server Applications, Oracle WebLogic Server, Catalyst (Software), Cloud Computing, IBM DB2, Relational Databases, File Systems, Java Platform Enterprise Edition (J2EE), IBM Websphere Application Server, Java Database Connectivity, Java Message Service (JMS), Java Servlet, Javaserver Pages, Object-Oriented Software Development, Oracle (Applications), Simple Object Access Protocol (SOAP), Technical Data Management Systems, Pega, Multithreading, BI Launch Pad (Software), Universal Database (UDB), Generative AI, Agentic-AI, AI Platforms, Kubernetes, Restful APIs, Marketplace - **Published:** November 10, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-technical-support-engineer-integration-los-angeles-ca--19b3333a-0b5e-4258-b61b-52fe86121d2f ## About the Role Technical Support, Product Demonstration, Blueprints, Customer Relationship Management (CRM), Customer Support/Service, Insurance, Healthcare, Biology, Manufacturing, Case Management, * Experience working with J2EE Application Servers (preferably WebSphere, WebLogic and Tomcat) and/or relational databases (preferably Oracle, DB2, and UDB) * Demonstrated effective oral and written communication skills, including poise in pressure situations * Independent thinker, but good team player * Excellent client relations skills and organization skills * Ability to work in a flexible, team environment * Strong analytical and problem-solving skills * Ability to identify, propose and implement Solutions What You''ve Accomplished: * Strong analytical, troubleshooting, and problem-solving skills. * Hands-on experience with Core Java, JSP, Servlets, and JDBC * Strong understanding of object-oriented programming concepts, including multithreading, exception handling collections, and file systems * Ability to participate in on-call and on-duty rotations as needed * Experience working with REST, SOAP, and JMS technologies and protocols * Experience with cloud based technologies and container orchestration platforms, particularly Kubernetes, is preferred ## Description * Platform * Explore Pega Platform Explore Pega Platform * Pega Platform Overview * Security & Compliance * Cloud * Keeping current with Pega * Latest release: Pega Infinity ''26 * Capabilities Capabilities * Workflow Automation * AI Agents * Gen AI * Predictive AI * All capabilities * Demos & Trials Demos & Trials * Product Demo Videos * Pega Blueprint * Pega Customer Engagement Blueprint * Platform Trial * Pega Blueprint Go from idea to app in a flash * Solutions * Pega CRM Products Pega CRM Products * Customer Decision Hub * Customer Service * Sales Automation * All products * Industries Industries * Financial Services * Insurance * Healthcare & Life Sciences * Communications Service Providers * Government * Manufacturing & High-Tech * Automotive * See all industries * View all * Customers * Customers By Industry Customers By Industry * Financial Services * Insurance * Healthcare & Life Sciences * Communications Service Providers * Government * Manufacturing & High-Tech * View all customer success stories * Customers by Solution Customers by Solution * Customer Engagement * Customer Service * Intelligent Automation * View all customer success stories * Case Study Blueprint drives Deutsche Telekom's CX leap * Learn * How Pega is Different How Pega is Different * Business Architecture Business Architecture * Case Management * See what sets us apart * Tech Knowledge Tech Knowledge * Autonomous Enterprise * AI Innovation * Workflow Automation * Enterprise AI * Next Best Action * Low Code * View all * Get Started with Pega Get Started with Pega * Pega Blueprint * Platform Trial * Pega Academy * Market Leadership Market Leadership * Gartner Reports Gartner Reports * BOAT Magic Quadrant * BOAT Critical Capabilities * Forrester Reports Forrester Reports * AI Platforms * Real-time Decisions and AI * Total Economic Impact study * See all analyst reports * Services & Partners * Partners Partners * Overview * Find a Partner * Pega Marketplace * Partner Portal * Pega Launchpad * Consulting Consulting * Centers of Excellence * Consulting Overview * Pega Catalyst * Training & Certifications Training & Certifications * Authorized Training Partners * Pega Academy Pega Academy * Certifications * Learning Library * Pega GenAI Socrates * University Academic Program * Support & Community Support & Community * Community Community * Knowledgebase * Pega Forums * View all * Events * June 13-15, 2027 | Las Vegas PegaWorld Learn more * About * About Us About Us * Company * Leadership * Investors * Impact at Pega * News News * Press Releases * Media Coverage * Awards * Analyst Reports * Blog * Careers Careers * Careers at Pega Careers at Pega * Current Openings * Culture & Benefits * Pega Sites * Pega.com Explore solutions, events, and customers Partners Discover program benefits and enablement resources PegaWorld Register for our flagship event My Pega Manage your organization''s relationship with Pega Community Drive success with centralized content and resources Forums Ask questions and share knowledge with peers Documentation Find product guides and reference docs Academy Complete missions, earn badges, and stay current Careers Pega Support * Log in * Log in or sign up to set up user profile. * Notifications * Log in or sign up to set up personalized notifications. * Language * English * Français * Deutsch * Italiano * * Português * Español * " link-lang="none"> Set your preferred language * Hello User User settings * Hello User * My Pega * My Profile * My Notifications, We are the face of Pega. Our aim is to provide world-class technical support and advice on the use of Pegasystems' Products and Applications. We make it easy, pleasant, and rewarding for our clients to work with us. You will be working along with best colleagues and clients across the globe. Due to contractual obligations with FedRAMP, US Citizenship is required. Picture Yourself at Pega: Pega is changing the way the world builds software. The Technical Support Engineer (TSE) is a key technical role within Global Client Support (GCS) and the first point of contact to customers to address issues. This position develops client satisfaction and loyalty by providing superior support services for Pega's products. The TSE uses their understanding of Pegasystems' products, the technical environment in which they run, and our clients' business objectives to drive support cases to timely and quality clarification and subsequent resolution by themselves or others in GCS. What You''ll Do at Pega: * Provide exceptional client support and relationship management. * Respond promptly to the customer, client support, and engineering inquiries to handle and resolve client issues * Work with field engineers to assist on-site teams in resolving complex issues * Become a subject matter expert in product functionality and use to drive customer-based Solutions, * Gartner Analyst acclaimed technology leadership across our categories of products * Continuous learning and development opportunities * An innovative, inclusive, agile, flexible, and fun work environment * Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people-not replace them. We may use AI-enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support., For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals., Reimagine your processes and turn any workflow into a build-ready application with confidence. Pega Blueprint For marketing & CX strategy design Visualize customer journeys and engagement strategies across all touchpoints and activate them. Pega Customer Engagement Blueprint