> Markdown version of [/jobs/ext/4663929-digital-asset-software-licensing-and-procurement-officer](https://www.wearedevelopers.com/jobs/ext/4663929-digital-asset-software-licensing-and-procurement-officer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Asset, Software Licensing and Procurement officer - **Company:** Cardiff and Vale University Health Board - **Location:** Orpington, United Kingdom - **Salary:** £33,262 - £36,027 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Spreadsheets, Configuration Management Databases, Cyber Security, Digital Assets, Software Licensing, Office365, Servicenow - **Published:** November 11, 2026 - **Apply:** https://www.jobs.nhs.uk/candidate/jobadvert/C9334-26-1066/ats-direct-apply ## About the Role * GCSEs or equivalent, including English and Mathematics, or relevant practical experience. * Evidence of continuing professional development relevant to administration, digital services, procurement or asset management. * ITIL Foundation Chartered Institute of Procurement and Supply training, or equivalent awareness., * Qualification in business administration, customer service, procurement, IT or asset management., * Experience of providing administrative support in a busy, customer-focused environment. * Experience of entering, checking and maintaining accurate records using electronic systems or spreadsheets. * Experience of processing requests, coordinating deliveries and responding to routine enquiries from users, suppliers or internal teams. * Experience of following procedures, working to deadlines and organising a varied workload with limited day-to-day supervision. * Experience of supporting an onboarding, induction, equipment issue or leaver process., * Experience within the NHS, public sector or a large multi-site organisation. * Experience of ServiceNow or another IT service-management system. * Experience of software licence administration, device lifecycle management, procurement or invoice processing., * Good working knowledge of Microsoft 365 applications, particularly Outlook, Excel, Word and Teams. * Understanding of the importance of accurate asset, stock, software licence and purchasing records. * Awareness of basic purchasing, receipting and invoice processes. * Good organisational skills, attention to detail and the ability to prioritise routine tasks and meet deadlines. * Clear written and verbal communication skills, with the ability to provide straightforward information without unnecessary technical jargon. * Ability to follow procedures, identify discrepancies, resolve routine issues and recognise when to seek advice or escalate a concern. * Understanding of confidentiality, data protection, information governance and cyber security responsibilities., * Knowledge of NHS procurement, finance, information governance or digital-service processes. * Awareness of ITIL service-management principles and configuration or asset-management databases. * Ability to analyse basic asset, licence and purchasing data and present clear management information. ## Description At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all. The post holder will be responsible for the provision of a robust Digital Services Assurance function meeting the needs of Digital Service Users and Digital Services Analysts in line with provisions of the Digital Services Service Level Agreement (SLA). The post holder will provide day-to-day administrative support for the management of the Trust's digital assets and software licences. Working within agreed procedures and under the direction of the Digital Services Admin Supervisor, they will maintain accurate records, process approved procurement requests and help coordinate equipment and access requirements for new starters, movers and leavers. The post holder will assist in the provision of customer support, interfacing and maintaining business and supplier relationships. Career progression We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership. Main duties of the job The post holder will provide assistance in the governance across Digital Services Administration team ensuring successful delivery of the Digital Services Administration Service following the ITIL standards for Service Management, empowering technology and process to ensure the users have the best possible experience and outcomes, both internally to Digital Services and all Service Users within the Trust. Monitor and progress routine ServiceNow requests relating to digital assets, software licences, procurement and user requirements, ensuring records are complete and referring delays or exceptions to the appropriate team or manager. Update and maintain accurate asset records throughout the equipment lifecycle, including receipt, allocation, transfer, stock checks, recovery, repair, replacement, secure disposal and decommissioning. Carry out routine administration for Trust devices, including laptops, desktops, monitors, mobile phones, SIM cards, peripherals and other digital equipment, ensuring ownership, location and status are recorded correctly., The Digital Assurance team are based across the various sites - this role is predominately based at St Pauls House., Monitor and progress routine ServiceNow requests relating to digital assets, software licences, procurement and user requirements, ensuring records are complete and referring delays or exceptions to the appropriate team or manager. Update and maintain accurate asset records throughout the equipment lifecycle, including receipt, allocation, transfer, stock checks, recovery, repair, replacement, secure disposal and decommissioning. Carry out routine administration for Trust devices, including laptops, desktops, monitors, mobile phones, SIM cards, peripherals and other digital equipment, ensuring ownership, location and status are recorded correctly. Maintain software licence records, including allocations, renewal dates, usage and available licences, and assist with the recovery and reassignment of licences in line with agreed processes. Process approved hardware and software requests in accordance with Trust policies and established information governance, cyber security, technical assurance and financial approval processes. Support procurement activity by requesting quotations, raising and tracking requisitions and purchase orders, receipting goods, maintaining supporting documentation and following up routine delivery or invoice queries. Check that purchasing records are complete and correctly coded, approved, receipted and, where applicable, recharged, referring discrepancies in accordance with Trust financial procedures. Liaise with recruiting managers and relevant Digital Services teams to confirm and progress standard equipment, software and access requirements for new starters, movers and leavers. Support the Digital Services induction process by preparing equipment and access checklists, arranging asset handover, providing standard user information and completing allocation and acceptance records. Complete routine stock, asset and licence checks; investigate straightforward discrepancies; and refer unresolved issues, expiring licences, low stock or potential compliance concerns to the appropriate manager. Assist with recording and progressing reports of lost, stolen or unaccounted-for devices, including updating relevant records and following agreed security and replacement procedures. Prepare routine reports and information on assets, stock, software licences, procurement activity and outstanding requests for review by the supervisor or relevant manager.