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# TSB | Lead Business Analyst | Grade E | CIO | Edinburgh, Birmingham, Barnwood | 12M Secondment

- **Company:** Tsb Uk
- **Location:** Edinburgh, United Kingdom
- **Experience:** Expert
- **Salary:** £42,249
- **Contract:** Permanent contract
- **Skills:** Online Banking, ISO 20022 Standard
- **Published:** November 11, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5961467041

## About the Role

* Strong Business Analysis experience with expertise in requirements gathering, process mapping, user stories, acceptance criteria and agile delivery practices.
 * Proven people leadership experience, with the ability to develop, coach and support Business Analysts across multiple workstreams.
 * In-depth knowledge of the Payments landscape, including ISO 20022, BACS, CHAPS, SEPA, Open Banking and payment scheme compliance.
 * Excellent stakeholder management, communication and problem-solving skills, with the ability to influence outcomes and translate complex requirements into practical solutions.
 * Experience supporting large-scale change delivery within complex environments; knowledge of Economic Crime change and professional Business Analysis qualifications would be advantageous.

## Description

TSB are looking for a Lead Business Analyst - Payments & Economic Crime

Our Payments and Economic Crime teams deliver critical regulatory, operational and customer-focused change that helps protect the bank while supporting seamless payment experiences. Working at the centre of major transformation initiatives, the team partners closely with technology, operations, product and business stakeholders to deliver innovative and compliant solutions.

As a Lead Business Analyst, you'll lead a team of Business Analysts and play a key role in shaping and delivering change across Payments and Economic Crime. You'll work closely with Feature Teams, Product Owners and business stakeholders to ensure requirements are clearly defined, customer needs are understood, and solutions deliver meaningful business value.

We're shaping the way we work through innovation, collaboration and the use of digital tools to create simpler, safer and more effective experiences for our customers and colleagues. To succeed in this role, you will be responsible for:

 * Leading and developing a team of Business Analysts across multiple initiatives, providing coaching, direction and support to drive high-quality outcomes.
 * Partnering with business and technology stakeholders to define requirements, shape propositions and deliver solutions that meet customer, operational and regulatory needs.
 * Driving the development of user stories, acceptance criteria, process documentation and other analysis artefacts to support agile delivery.
 * Supporting backlog refinement and feature prioritisation, ensuring change initiatives deliver maximum business and customer value.
 * Providing Payments and Economic Crime expertise to support regulatory compliance, continuous improvement and successful change delivery.

WHAT YOU'LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.