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# It support engineer

- **Company:** Jumbo Maritime
- **Location:** Schiedam, Netherlands
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, Information Technology, User Accounts
- **Published:** November 11, 2026
- **Apply:** https://nl.talent.com/redirect?id=638653001527331786&source=vacant&utm_medium=xml&utm_campaign=marketing&utm_product=vacantnew_bulk&oapply=org_v2026-11&puid=edaaaddddda8addabddb9dddeddgaddgadafbddb9dde9dd9bdddadddbdafadd9cdd89ddabea3addffddgaed2dddgaddgfddgaddgaddg9ddg6ed3gc9bbb9b3bee3ee33def3de93de73dedgdd9gddffdd73de73de7gddf3ee33de93deg3ee33ee33deg3ee33ee33ee33ee33ee33ee3&pos=3&xml_batch_generation_id=a9ac1217-4ae0-48bb-91c2-e8a6971c5b8e&falcon=1&pid=d63cb7eec467&bpid=391b1262fd1040644c64d0aea8b8e080

## About the Role

* MBO degree in ICT or a comparable technical qualification;
 * Relevant work experience may compensate for formal education;
 * Knowledge, Skills & Experience;
 * Good technical knowledge of ICT infrastructure, workplace services and user support;
 * Customer-focused mindset with a strong service-oriented approach;
 * Strong problem-solving and communication skills;
 * Ability to work independently while collaborating effectively with colleagues and external suppliers;
 * Good command of Dutch and English, both written and spoken.
TERMS OF
EMPLOYMENT

## Description

As IT Support Engineer, you will be responsible for the reliable operation of ICT services and provide day-to-day support to users in Schiedam. You will be part of a dynamic environment where no two days are the same, supporting both office-based and international users.

 * Ensure the proper functioning of ICT services within the Schiedam office;
 * Provide timely and professional support to end users;
 * Incorporate Jumbo's safety culture and policies into daily activities;
 * Maintain and improve ICT documentation, processes, procedures and configuration information;
 * Act as the operational point of contact for external IT service providers and vendors;
 * Identify opportunities to improve existing systems, processes and working methods and provide recommendations;
 * Provisioning, maintaining and supporting workplace equipment such as laptops, docking stations, monitors and peripherals;
 * Performing technical onboarding and offboarding of employees;
 * Maintaining accurate CMDB registrations and asset administration;
 * Managing IT equipment inventory and lifecycle processes;
 * Administering telephony systems and user accounts;
 * Maintaining and supporting video conferencing equipment and meeting room technology;
 * Providing regular updates to users and stakeholders regarding support requests and incidents.