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# E-Commerce Analyst

- **Company:** Whitbread PLC
- **Location:** Houghton Regis, United Kingdom
- **Salary:** £46,633
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Microsoft Excel, Data Analysis, Big Data, Web Performance Optimization, Data Processing
- **Published:** November 11, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5961088455

## About the Role

* Proven experience in a similar E Commerce based analytical role.
 * Strong experience analysing digital performance across websites, apps and online customer journeys.
 * Excellent commercial awareness, with the ability to connect performance data to revenue.
 * Experience working with large, complex datasets and models within an expanding organisation.
 * Strong stakeholder management skills, with the confidence to challenge, influence and secure buy-in from senior leaders.
 * The ability to move from data analysis to insight, recommendation and measurable business action.
 * Experience partnering with Digital Product, eCommerce, Commercial or Marketing teams.
 * Advanced analytical and problem-solving capabilities, with strong attention to detail.
 * Experience using Adobe Analytics
 * Experience with data manipulation and visualisation tools.
 * Strong Excel skills and confidence manipulating and interpreting data.
 * Excellent communication and presentation skills, with the ability to simplify complex information for a variety of audiences.
 * A curious, proactive mindset with a passion for identifying opportunities.

## Description

* Analyse digital performance across our website and app, identifying trends and opportunities relating to traffic, conversion, revenue and customer behaviour.
 * Evaluate the impact of product changes, feature releases and optimisation initiatives, to measure commercial benefits.
 * Design, measure and interpret tests to improve digital performance/
 * Develop reporting frameworks and dashboards that support monitoring of commercial initiatives, marketing activity, customer journeys and user experience programmes.
 * Leverage data to generate meaningful insights and support decision-making.
 * Partner closely with other teams across Commercial, such as eCommerce, Product, and Performance Marketing.
 * Translate complex datasets into clear, actionable recommendations for both technical and non-technical audiences.
 * Present findings and business cases to stakeholders, influencing prioritisation decisions and securing buy-in for change.
 * Identify opportunities to improve customer experience, conversion and digital revenue through both strategic and tactical initiatives.
 * Promote understanding and adoption of digital analytics tools and insights within the wider Commercial and Marketing teams.

Why you'll love it here:

 * Join a high-profile Commercial Analytics team supporting some of the business's most important revenue-generating channels.
 * Work across eCommerce, Digital Product and Performance Marketing, influencing key strategic decisions
 * Excellent opportunities for career progression within Commercial Analytics, Product, eCommerce and the wider business.
 * Work within a data-driven culture where your recommendations lead to real commercial outcomes.