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# IT Technician - Provide Technical Support Across the School

- **Company:** Marchant Recruitment
- **Location:** Falmouth, United Kingdom
- **Salary:** £36,162
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Networking Basics, Computer Equipment, Laptops, User Accounts
- **Published:** November 11, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5960308435

## About the Role

Previous experience in IT support, helpdesk services or a technical role would be advantageous.

Knowledge of Windows operating systems, Microsoft 365, basic networking and computer hardware would be beneficial.

You should have good problem-solving skills, a patient approach and the ability to explain technical issues clearly.

An enhanced DBS check will be required.

## Description

A forward-thinking secondary school in Falmouth is looking to recruit an IT Technician to support its internal technology and technical services.

The successful candidate will provide day-to-day technical assistance to staff and pupils, ensuring that computers, networks and classroom equipment remain operational.

This role would suit someone with previous IT support experience or a strong technical background who enjoys troubleshooting and working in a people-focused environment., * Providing first-line technical support to staff and pupils.

 * Troubleshooting hardware, software and connectivity issues.
 * Maintaining desktop computers, laptops and printers.
 * Installing and configuring software and equipment.
 * Supporting user accounts and password-related requests.
 * Assisting with network and wireless connectivity issues.
 * Maintaining IT equipment inventories and support records.
 * Preparing devices and equipment for staff and classroom use.
 * Escalating more complex technical problems where necessary.