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# IT Systems Engineer

- **Company:** Ryobi
- **Location:** Carrickfergus, United Kingdom
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Proxmox, Active Directory, CompTIA Network+, HP Thin Clients, Windows Servers, Windows PowerShell, Remote Desktop Services, Virtual Local Area Networks, Virtualization Technology, Wi-Fi Technology, Tisax, Microsoft InTune, Information Technology, Deployment Automation, Network Support, Cisco
- **Published:** November 11, 2026
- **Apply:** https://www.getgotjobs.co.uk/jobDetails/1c691273-504f-42f9-811e-5627d1970a3c

## About the Role

* Third-level qualification in IT, Computing or a related discipline (HND / Degree), or equivalent work experience.
 * This post has privileged access to company systems and is subject to a satisfactory AccessNI Basic check, references and right-to-work checks before appointment (including internal appointments).
 * Candidates with a lesser qualification, significant relevant experience and a demonstrated commitment to personal development will also be considered
 * At least 3 years in IT infrastructure or support roles, including hands-on work with Windows Server and Active Directory.
 * Network support: switching, VLANs, Wi-Fi and cabling.
 * Virtualisation and backup / restore.
 * Supporting users and equipment away from a desk (production, warehouse, field or site-based environment).
 * Comfortable working on the shop floor in PPE, in noisy, hot and busy production areas.
 * Physically able to carry IT equipment, run cables and work safely from steps.
 * Prioritises by production impact, and stays calm and methodical when a line is down.
 * Trustworthy and discreet with privileged access and confidential information.
 * Communicates clearly with operators, team leaders, engineers and managers.
 * Keeps accurate documentation and records.
 * Willing to work occasional out-of-hours for maintenance windows, shutdowns and urgent production issues.

Desirable Criteria:

 * CompTIA Network+ / Security+, Cisco CCNA, or Microsoft certification (e.g. AZ-800, MD-102).
 * ITIL Foundation.
 * Manufacturing or automotive environment.
 * Industrial and production equipment that connects to the network (machine PCs, PLCs, IoT gateways, remote-support links).
 * ISO 27001, TISAX or Cyber Essentials Plus.
 * Proxmox, Sophos (firewall and Central), Synology, Intune / Autopilot, Remote Desktop Services / thin clients.
 * PowerShell scripting and automation.
 * Full UK driving license (travel between the Carrickfergus and Kilroot sites).

## Description

* This is a hands-on, site-based engineering role in a working die-casting and machining factory. Expect to spend a part of each day on the shop floor and around site, not at a desk.
 * Keep the IT infrastructure that production depends on running, secure and recoverable: servers, network, storage, backups, endpoints and the IT connected to factory equipment.
 * Respond quickly when IT problems stop or slow production, and fix the root cause so they don't recur.
 * Deliver infrastructure improvements and projects through the company's change-control process.
 * Guide and check the work of IT support staff, and act as the IT Manager's deputy for infrastructure matters.