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# Expert Support Engineer

- **Company:** Quality Gmbh
- **Location:** Garching bei München, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Hyper-V, NetApp Applications, Red Hat Enterprise Linux, Information Technology, Fortinet, Cisco, Vmware
- **Published:** November 11, 2026
- **Apply:** https://www.adzuna.de/details/5960482668

## About the Role

* A secondary education diploma
 * At least 5+ years of experience in ICT infrastructure and cybersecurity consultancy, design or technical lead roles, or 10+ years of specific domain experience in an international environment
 * Deep knowledge of the technical domain in scope and excellent knowledge of the design and implementation of ICT solutions
 * Very good organizational and problem-solving skills, a service-oriented attitude, and the ability to prioritize, deliver on time to agreed standards and work both autonomously and in a team
 * Excellent oral and written communication skills in English, and the ability to interact effectively with client representatives

Nice to have:

 * Hands-on experience with technologies of the client environment, such as Microsoft Azure or AWS, Entra ID, Microsoft 365, VMware or Hyper-V, Red Hat Linux, NetApp storage, Cisco, Fortinet or Palo Alto

## Description

Working hours: standard 40-hour week, Monday to Friday between 07:00 and 20:00, in line with the client's calendar. Occasional work outside normal hours may be requested.

Good to know: all work and documentation are in English and a security clearance and a confidentiality agreement may be required.

Requirements

What you'll work on:

 * Providing high-level consultancy for ICT infrastructure and cybersecurity solutions
 * Monitoring the market for new technologies and proposing suitable solutions
 * Designing reference configurations, policies and procedures
 * Providing technical lead