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# Field Service Supervisor

- **Company:** Regal Rexnord
- **Location:** Las Vegas, NV, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, SAP (Applications)
- **Published:** November 11, 2026
- **Apply:** https://regalrexnord.wd1.myworkdayjobs.com/Careers/job/Las-Vegas-Nevada-United-States/Field-Service-Supervisor_R26_02559

## About the Role

* Bachelor's degree in Electrical Engineering, Power Engineering, or a related technical discipline, or equivalent combination of education and experience.
 * 7-10 years of experience in a Field Service Technician or similar role within the electrical power generation or related industry.
 * 3-5+ years of progressive leadership or supervisory experience in field service, operations, or a related function.
 * Strong understanding of field service execution, including scheduling, resource planning, and customer coordination.
 * Demonstrated ability to manage customer relationships and deliver high-quality service in a fast-paced environment.
 * Knowledge of applicable electrical codes and standards (CSA, NFPA, UL).
 * Ability to read and interpret electrical schematics and mechanical drawings.
 * Experience with switchgear, automatic transfer switches, or related power distribution equipment is preferred.
 * Familiarity with NETA/NICET testing standards is considered an asset.
 * Proficiency with Microsoft Office tools and working knowledge of ERP or service management systems (e.g., SAP) is an asset.
 * Valid driver's license and willingness to travel frequently within Canada and the United States., * Leadership & team development: Proven ability to coach, mentor, and build strong, engaged teams in a field environment.
 * Customer focus & commercial mindset: Ability to balance service delivery with customer satisfaction and revenue growth opportunities.
 * Project execution: Strong planning, coordination, and problem-solving skills with a focus on delivering against scope, schedule, and budget.
 * Operational excellence: Focus on safety, quality, efficiency, and continuous improvement in field operations.
 * Communication & stakeholder management: Effective at engaging customers, field teams, and internal stakeholders across functions.
 * Technical acumen: Solid understanding of electrical systems and ability to support troubleshooting and decision-making in the field.

## Description

The successful candidate will lead and develop a team of field service professionals, drive customer satisfaction, and support business growth through strong operational execution, project coordination, and continuous improvement. This role works closely with cross-functional teams including Operations, Engineering, Project Management, and Sales to deliver reliable service solutions and exceptional customer experience.

This is an excellent opportunity for a motivated leader who thrives in a fast-paced, customer-facing environment and is passionate about team development, operational excellence, and service delivery., * Lead, coach, and develop a team of field service professionals across Canada and the United States, fostering a high-performance culture focused on safety, quality, and accountability.

 * Oversee end-to-end execution of field service activities including commissioning, maintenance, troubleshooting, and repairs, ensuring alignment with scope, schedule, and customer expectations.
 * Plan and coordinate field service schedules, labor, and equipment (in partnership with Service Coordination) to optimize resource utilization and delivery performance.
 * Act as a key point of escalation for customers, ensuring timely resolution of issues and a high level of customer satisfaction.
 * Build and maintain strong customer relationships by understanding client needs and identifying opportunities for additional service support.
 * Drive safety performance and ensure compliance with all applicable health, safety, and regulatory requirements.
 * Monitor and manage key performance indicators including safety, quality, delivery, cost, and customer satisfaction to drive continuous improvement.
 * Collaborate with cross-functional teams including Engineering, Operations, Project Management, and Sales to improve execution, resolve technical issues, and enhance the overall customer experience.
 * Support service quoting and execution by providing field insights, technical input, and cost awareness to ensure successful project delivery and profitability.
 * Identify opportunities to grow service revenue through maintenance programs, upgrades, and customer engagement, while maintaining strong cost control and operational efficiency.
 * Support the development of technical training and standard work to enhance team capability and consistency across field operations.