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# Modern Workplace Engineer

- **Company:** Ocho People
- **Location:** Belfast, United Kingdom
- **Experience:** Expert
- **Salary:** £45,000 - £55,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Azure Active Directory
- **Published:** November 11, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5960849526

## About the Role

* At least five years in a specialist infrastructure, architecture or technical delivery role within a medium to large organisation is essential, and the single most important thing we are looking for.
 * Strong Microsoft 365 administration and workplace platform operations experience is essential.
 * In-depth technical knowledge of Active Directory, Hybrid Identity and Microsoft Entra ID is essential.
 * Hands-on experience with Exchange Online is essential.
 * Experience supporting Microsoft Teams, OneDrive and wider collaboration technologies is essential.
 * A track record of handling complex escalations and driving root cause analysis is highly advantageous.
 * Experience contributing to the design of solutions as well as running them is highly advantageous.
 * Experience delivering infrastructure projects alongside third-party suppliers is a strong advantage.
 * A proactive approach to service improvement and platform lifecycle management is desirable.

## Description

You'll be the technical authority for the organisation's core workplace platforms. Your work will be a mix of design, day-to-day operations and project delivery. When complex issues land, you'll be the person who gets to the bottom of them and makes sure they don't come back. Alongside that, you'll shape how Microsoft 365, identity and collaboration services develop. You'll also lead maintenance and upgrade work and help deliver larger infrastructure projects with internal teams and suppliers. It's a role with real influence over technology decisions in a large enterprise environment., * Own the organisation's enterprise workplace technologies, keeping them secure, resilient and fit for purpose.

 * Act as the senior escalation point for complex incidents and problems, leading root cause analysis.
 * Design, implement and maintain solutions across Microsoft 365, Entra ID, Active Directory and Exchange Online.
 * Manage hybrid identity across on-premises Active Directory and Entra ID.
 * Lead planned maintenance, upgrades and patching to keep platforms current and stable.
 * Spot opportunities to improve service performance and efficiency, and drive those improvements through.
 * Contribute to the design and delivery of infrastructure projects and wider technology improvements.
 * Work with internal teams and third-party suppliers to deliver effective, well-supported solutions.