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# Head of IT Service Delivery

- **Company:** Neweasy
- **Location:** London, United Kingdom
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** IT Management, Information Technology Operations, Information Technology
- **Published:** November 11, 2026
- **Apply:** https://www.reed.co.uk/jobs/head-of-it-service-delivery/57557991

## About the Role

Have you got extensive experience of working in the legal sector or similar professional services?, * Extensive experience in a senior IT Leadership position

 * Extensive experience of working in a global law firm or similar professional services
 * Experience in an international environment, working with globally dispersed teams
 * Excellent partner/lawyer/stakeholder engagement experience
 * ITIL certification and good knowledge of ITIL processes
 * Forward-thinking in regard to new technologies and GenAI
 * Possess exceptional communication skills

Similar job titles could include Head of IT Services, Head of IT Support, IT Service Delivery Manager, Senior IT Manager, Head of IT Service Delivery, IT Manager, Senior Technology Manager, Global Service Delivery Manager, IT Operations Manager.

## Description

In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, strategy and development of IT services. You will manage a team of IT Support Managers across global regions with responsibility for a large number of indirect reports., As Assistant Director of Technology Services, you will be collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, manage budgets, implement processes and implement service improvement plans for the service delivery function as well as managing vendors.