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# Business Systems Analyst eCommerce Loyalty Platforms

- **Company:** EITAcies, Inc.
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Amazon Web Services, Business Systems, Cloud Engineering, Systems Analysis, Mobile Application Software, OAuth, Systems Integration, Api Design, Microservices
- **Published:** November 11, 2026
- **Apply:** https://www.careerbuilder.com/job-details/business-systems-analyst-ecommerce-loyalty-platforms-phoenix-az--4869ad42-352f-4745-b815-afbcd2c191ab

## About the Role

Business Solutions, Systems Analysis, eCommerce, Systems Analysis, Loyalty Programs, Application Programming Interface (API), Customer Experience, Ecosystems, Customer Relations, Mobile Applications Development, Looking for a System Analyst who has worked at the intersection of digital commerce, loyalty programs, mobile applications, and customer experience platforms. This role will support a large-scale digital transformation initiative focused on modernizing customer-facing systems, loyalty ecosystems, digital ordering experiences, and API-driven integrations.
Requirements:

 * 6+ years of experience as a Business/System Analyst
 * Strong background in eCommerce and mobile application platforms
 * Experience supporting loyalty programs, customer engagement platforms, or digital commerce initiatives
 * Understanding of QSR (Quick Service Restaurant) operations, digital ordering, checkout, promotions, and customer journeys
 * Experience working with APIs, microservices, integrations, and modern cloud-based architectures
 * Ability to gather requirements, create user stories, define acceptance criteria, and partner closely with engineering and product teams
 * Experience working in Agile/Scrum environments

Nice to Have:
AWS cloud exposure
Identity and authentication platforms (SSO, OAuth, Customer Identity)
API modernization or orchestration programs
CBAP, CCBA, Agile BA, or Product Owner certifications