> Markdown version of [/jobs/ext/4669062-technology-operations-specialist-ii](https://www.wearedevelopers.com/jobs/ext/4669062-technology-operations-specialist-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technology Operations Specialist II

- **Company:** Bank of America
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Windows, Data Analysis, Desktop Computing, DevOps, Python (Programming Language), Microsoft Office, Windows Servers, Citrix Systems, Perforce, Windows PowerShell, Server Administration, SQL Databases, Peripherals, Computer Equipment, Information Technology, Laptops, Hardware Infrastructure, Network Server
- **Published:** November 11, 2026
- **Apply:** https://www.careerbuilder.com/job-details/technology-operations-specialist-ii-charlotte-nc--b3a6c6bd-15f5-459f-833a-42416cc51ee3

## About the Role

Technical Operations, Talent Management, Analysis Skills, Investment Management, Problem Solving Skills, Data Analysis, Consulting, Hardware Installation, Software Installation, Software Administration, * 3+ years' of IT experience, ideally in a trading floor support capacity

 * Hardware knowledge for laptops, desktop, servers, networking
 * Experience with Window Win10
 * Experience with MS Office, 2013, 2016, 2019, 365
 * Experience with Windows server 2012, 2016, 2019
 * Experience with SQL Client
 * Experience with Perforce
 * Experience with PowerShell

Desired Qualifications:

 * Experience supporting trading floor or front-office users in a fast-paced environment
 * Knowledge of market data applications such as Bloomberg or Refinitiv
 * Hands-on experience with Citrix administration (Citrix Virtual Apps/Desktops)
 * Familiarity with automation/scripting using PowerShell or Python

Skills:

 * Innovative Thinking
 * Production Support
 * Result Orientation
 * Risk Management
 * Solution Design
 * Adaptability
 * Analytical Thinking
 * Collaboration
 * Influence
 * Solution Delivery Process
 * Architecture
 * Automation
 * DevOps Practices
 * Project Management
 * Stakeholder Management

## Description

Supports Trading functions of Corporate Investment Management, GBAM. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing personal computer equipment and software under moderate supervision. Resolves more complex issues. Consults with end users to determine optimal configuration of equipment and applications. Installs new hardware, software, and maintains existing hardware. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Uses and applies basic technical principles, concepts, and techniques., Sr Analyst - Trading Support role is to support and maintain in-house computer systems, desktops, access, Citrix servers, applications and peripherals. This includes installing, diagnosing, repairing, maintaining, upgrading hardware and equipment while ensuring optimal user experience and performance, remote support of user outside our site support. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Job also will have on call assistance for our clients in states outside onsite support technicians' area.