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# IT Field Technician

- **Company:** Bechtel Global Corporation
- **Location:** Chandler, AZ, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Cloud Computing, Dynamic Host Configuration Protocol, Domain Name System (DNS), File Server, Virtual Private Networks (VPN), Local Area Networks, Server Virtualization, Microsoft SharePoint, Wireless Networks, Caching, Information Technology, Servicenow
- **Published:** November 11, 2026
- **Apply:** https://diversityjobs.com/career/18897129/It-Field-Technician-Arizona-Chandler

## About the Role

* Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience in lieu of degree.

Required Knowledge and Skills:

 * Must have a good understanding of the major IT infrastructure systems (Microsoft domains, Cloud VPN, Virtual Servers, Caching File Servers, SDWAN, Teams Voice) and how to plan their implementation.

Desirable

 * Microsoft Azure Fundamentals
 * ITIL v4 Foundation certification

## Description

The IS&T Technician, reporting to the IS&T Field Lead, will be responsible for support of IS&T infrastructure and services across both the site and field offices. This includes managing and maintaining hardware, software, and operating systems. The IS&T Technician will also support video conferencing, resolve network-related issues, manage mobile devices, and oversee printing services to ensure smooth operations for end users.
Major Responsibilities:

 * Responsible for servicing incidents, requests, and tasks for deployed infrastructure services to end-users.
 * Training, problem resolution, hardware, software, and operating system upgrades for end-user computing devices (PCs as well as mobile devices).
 * Follows the established technology standards, policies, support processes and security requirements.
 * Helps establish and monitor metrics on service delivery and customer satisfaction.
 * Responsible for providing end-user support for collaboration technologies including video conferencing, smart displays like Surface Hubs, Poly, Microsoft Teams.
 * Supports Local Area Network and Wireless Network, etc.
 * Supports end user requirements associated with Active Directory, DHCP, DNS, print and file services (including Follow Me Print) and SharePoint.
 * Manages and maintains assets and configuration items in ServiceNow.
 * Performs moves, adds, and changes.
 * Participate in special projects, as assigned.
 * Participates in the rollout of new technologies, services and security remediations.
 * Travel to offices/ job sites for short term project support.
 * Provides proactive and timely support to executives and VIPs (direct as well as remote).
 * Deployment of network, routers and switches and associated patching.
 * Deployment and support of Teams voice and Poly video endpoints.
 * Develops IT reports, dashboards and automates workflows as required.
 * Recommends process improvement solutions.
 * Development of IT support guides and user training.