> Markdown version of [/jobs/ext/4670202-desktop-support-professsional](https://www.wearedevelopers.com/jobs/ext/4670202-desktop-support-professsional). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Professsional

- **Company:** MISSION STAFFING INC
- **Location:** Chicago, IL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Virtual Private Networks (VPN), Network Troubleshooting, Remote Access Technology, Cisco
- **Published:** November 11, 2026
- **Apply:** https://www.thejobnetwork.com/job/839d7eda-3217-40a7-afe4-839ee2cddac6/desktop-support-professsional

## About the Role

* Experience with Dell desktops
\n

 * Experience with Cisco video conferencing equipment
\n

 * Strong troubleshooting skills across hardware, software, and network issues
\n

 * Ability to support desktop, mobile, VPN, and remote access
\n

 * Strong customer service skills and a focus on rapid, complete resolution
\n

## Description

Our client, an investment management firm, is seeking a Desktop Support professional to join their Chicago team. This role's primary responsibility is to provide exceptional user support and ensure a positive, productive experience with the firm's technology. This person will troubleshoot and resolve technical issues related to Microsoft 365, Dell desktops, and Cisco video conferencing equipment, with a focus on rapid response and complete resolution.